kpo Articles, Videos, Photos and Opinions

Showing results 1 to 3 of 3

silicon.com > White Papers > IT Management > Business Functions

Assessing the Role of Captive Operations in Global Service Delivery Models

Assessing the Role of Captive Operations in Global Service Delivery Models

Services are simultaneously climbing the value chain from transaction to more strategic, knowledge-based processes (e.g. Read more

Apr 1, 2009

silicon.com > Management > CIO Insights

Boardroom brief: Offshoring - how to get it right

Find out if it's right for your business - and the right way to do it Read more

Aug 29, 2006

silicon.com > Special Features > Offshoring

Offshoring: It's not just for IT, anymore

Offshoring: It's not just for IT, anymore

Lawyers, accountants and scientists are next... Read more

Jul 19, 2004