kwiatkowski
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Smart metering set to take off
News Alex Kwiatkowski, lead analyst in Datamonitor's vertical market technology team, said a high-bandwidth infrastructure is key to widespread adoption of smart metering as mobile networks are looking increasingly burdened. [12 Jul 2007]
The Ovum View: The perfect call centre
Comment Ovum analyst Alex Kwiatkowski looks at the challenge of building a centre of excellence. For those of you blessed with reliable memories, you may recall that I recently extolled the virtues of the much vilified call centre. [04 Nov 2003]
The Ovum View: Why you need a call centre
Comment But, says Ovum analyst Alex Kwiatkowski, they are here to stay and can provide your business with an edge. Alex Kwiatkowski is Consulting Group Manager at Ovum and specialises in contact centre... [06 Aug 2003]
The Ovum View: My call centre confession...
Comment Following recent articles about call centre excellence and readers' best and worst call centre experiences, here Ovum analyst Alex Kwiatkowski reveals his dirty little secret. Ladies and gentlemen my name’s Alex and I... [27 Jun 2003]
TV and radio must build bridges for developing world
News Robert Kwiatkowski, president of Polish Television's TVP, cautioned against single information channel approaches and said TV and radio must play an important role in conjunction with the internet in spreading learning. [20 Nov 2000]
