labor costs

Alcoa Takes Control of Its Desktop Computers, Saves More Than $2 Million Annually

White Paper In the past, critical security updates demanded huge costs - up to U.S.million of labor per update - and took weeks to deploy across the company's 250 North American locations. Alcoa, the world's leading producer of primary and fabricated aluminium... [09 Aug 2008]

Buying Inbound Call Center Technology

White Paper Therefore, even a five-percent drop in labor costs, through improved scheduling and workforce management, can dramatically improve the bottom line. It's estimated that a full-time employee in a call center costs a company about $40,000 per year. [03 Jul 2008]

Reducing the Total Cost of Ownership in Enterprise Data Management

White Paper BMC Software's customers have achieved substantial reductions in labor and hardware costs-and substantial gains in application performance-associated with high-availability data. These savings are particularly significant when BMC Software's... [03 Jul 2008]

Project Oriented Expense Management (PEM)

White Paper Project Oriented Expense Management (PEM) is vital to the success of any project undertaken, however, efforts in these areas are often extremely labor-intensive. The costs and deliveries associated can be severely impacted by the system used to... [03 Jul 2008]

Nine Keys to Measuring the ROI of Customer Service Automation

White Paper White Pajama’s “Nine Keys” explores how you can reduce labor and operations costs, avoid huge capital investments, decrease customer acquisition costs and increase profits with their hosted Customer Service Automation solution. [03 Jul 2008]

RFID Technology in Retail

White Paper This paper addresses the big picture of RFID and how it will directly benefit retailers by reducing labor costs, simplifying business processes, improving inventory control, increasing sales and reducing shrinkage. [03 Jul 2008]

RFID Solution for Supply Chain Management and In-Store Operations From IBM

White Paper The RFID solution for supply chain management and in-store operations from IBM can automate inventory data capture and verification to increase productivity and reduce labor costs. Both retail and consumer packaged goods organizations can leverage... [03 Jul 2008]

End Data Duplication

White Paper The resulting costs are not a simple doubling of labor, but a geometric function caused by errors and differences. All of today's accounting and business systems are based on duplication of balance and transaction information in the separate books... [03 Jul 2008]

Total Cost of Ownership in Enterprise Data Management

White Paper BMC Software's customers have achieved substantial reductions in labor and hardware costs? IT executives responsible for their companies' enterprise data are being pressured by business demands and economic realities. [03 Jul 2008]

The Hidden Costs of Offshore Outsourcing

White Paper In the past, some companies looked at the labor cost differentials and called this their savings. As companies struggle to justify or evaluate their offshore outsourcing efforts, they try to identify the hidden costs associated with offshore... [03 Jul 2008]

Readers Still Don't Like Carr's Outlook on IT

White Paper As far as his comments on the "Overinvestment in IT labor," the point is made that businesses can dramatically reduce IT infrastructure and labor costs by moving all corporate information assets and processing outside the company. [03 Jul 2008]

Nissan Reduces Time-To-Market with Compaq

White Paper The company is enjoying benefits such as Shortened period from vehicle design to development, reduced prototype experimentation time and labor costs, shortened total analysis time and improves accuracy of collision and structural analysis. [03 Jul 2008]

PestPatrol: Total Cost of Ownership

White Paper This can greatly impact IT staff labor costs, as well as administrative, operational and management procedures. The challenge for IT managers is how to keep Pests off their networks. Pests often are disguised as benign software or users unknowingly... [03 Jul 2008]

Keep Your Options Open when Deciding on Call Routing Technology

White Paper The economics of a call center haven't changed greatly: 80 to 90 cents of every dollar is labor-related expense. Add in network costs and the total approaches 95 cents on the dollar. Any call center of 60 agents or more is battling daunting costs... [03 Jul 2008]

Business Exception Management: Eliminate Exceptions, Accelerate Resolutions

White Paper Based on analysis of five industries -- financial services, manufacturing, healthcare, telecommunications, and retail -- the annual direct labor cost of exception management exceeds $10 billion. However, the indirect impact of exceptions... [03 Jul 2008]

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