language
RSS languageBest Practices for Translating Customer Satisfaction into Revenue
White Paper For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign language. Today's support organisations are focused on two top-level metrics: financial results and customer... [09 Nov 2009]
'Cross-border shopping must be made easier'
News The European Commission's research found language and regulation barriers, and lack of trust to blame for the blocked transactions. The EC has called for cross-border online shopping to be simplified, following research... [26 Oct 2009]
The Best of Both Worlds: How to Effectively Leverage Social Media
White Paper And now it seems like everyone is fluent in the language of social media - including your prospects and customers. Terms like Facebook, Twitter, wikis and blogs are a recent addition to mainstream vocabulary. [18 Oct 2009]
Photos: Amazon's Kindle comes to the UK
Photo The Kindle offers UK users access to more than 200,000 English-language digital books from publishers including Bloomsbury, HarperCollins, and Penguin. Amazon is preparing to launch its Kindle e-book reader in more than... [08 Oct 2009]
Cheat Sheet: The Kindle, Amazon's e-book reader
Cheat Sheet Amazon is keeping its ambitions modest: "Our vision for Kindle is to have every book ever printed, in any language," the site says. The Amazon Kindle then - is that one of those book readers? That's exactly what it... [07 Oct 2009]
Acorn co-founder on the BBC Micro and the early days of personal computing
Comment Co-founder of Acorn Andy Hopper told silicon.com that he believes the BBC - with its easy to grasp Basic programming language - offered an experience that is missing today. Andy Hopper is co-founder of the iconic Acorn... [07 Oct 2009]
RSA Federated Identity Manager: A Technical Overview
White Paper This paper summarizes the concepts underlying federated identity, explores the standards and specifications that are emerging to support identity federation, including the Security Assertion Markup Language (SAML) and... [05 Oct 2009]
Implementation of SSL Using Information Security Component Interface
White Paper However, these standards are not compatible, and the developer must use those APIs selectively depending on the application environment or the programming language. Various security APIs (Application Programming... [04 Oct 2009]
Getting Started with LINQ to XML
White Paper LINQ stands for Language Integrated Query. When using the features provided by LINQ, the developer now has the capability to query different types of data structures with a SQL-like query language that... [01 Oct 2009]
Four Key Elements of Effective Business Communication
White Paper We communicate through gestures, body language, facial expressions, and tone of voice as well as through the words we speak. Add to this mix: language; cultural and social differences; educational... [01 Oct 2009]
Facebook Connect: Wizards and translators aim to connect with more sites
News Now, the tool can be used to translate any site into the language of a given user who's logged in with Connect. Facebook made two announcements this week relating to Facebook Connect, the universal-log-in product it... [01 Oct 2009]
Guidelines for Specifying Data Center Criticality / Tier Levels
White Paper An appropriate specification for data center criticality should provide unambiguous defensible language for the design and installation of a data center. A framework for benchmarking a future data center's operational... [01 Oct 2009]
ECI Telecom Cuts User Training Time and Cost by 50% With Flexible, Chinese-Language Learning Tool
White Paper ECI Telecom Ltd.wanted to roll out Oracle E-Business Suite applications, already used by 1,000 staff in Israel and 10 other locations, to 200 new employees in China and meet the needs of both competent and inexperienced IT users. [01 Oct 2009]
Toshiba TEC France Imaging Systems Halves Order Lead Times Through Flow Automation
White Paper Toshiba TEC implemented the Oracle E-Business Suite to address this challenge - first in France and then across Europe - from a single English-language Oracle Database instance located in France. Known in Europe for its... [01 Oct 2009]
Marc Benioff
AS Profile In 1984, he worked as an assembly language programmer in Apple Computer's Macintosh Division, and he founded entertainment software company Liberty Software in 1979 when he was 15 years old. As head of Salesforce.com,... [29 Sep 2009]
