legacy pbx
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Avaya Case Study: Miami Dade Fire Rescue
White Paper The legacy PBX and mechanical key telephone system MDFR shared with other county agencies was proving short on features and reliability and long on maintenance and related costs. MDFR sought a solution... [11 Jun 2008]
Avaya Case Study: New York Media
White Paper Integrating a national staff through a legacy PBX system proved challenging and expensive. New York Media, LLC is the multiple-award winning publisher of New York Magazine and nymag.com. While the old... [11 Jun 2008]
IBM and 3Com Integrate IP Telephony With Core Business Process Applications to Reduce Costs at Fashion Institute of Design and Merchandising
White Paper So, the institute turned to IBM and IBM Business Partner 3Com to help replace its legacy Private Branch Exchange (PBX) telephone system and achieve two key objectives - minimize the number of servers... [31 May 2008]
3Com Solutions: Taking the Guesswork Out of Deploying IP Telephony
White Paper The year 2005 is considered by many analysts as the "Year of inflection" when more IP-PBX ports will ship than legacy digital PBX ports. The desire for cost control, higher user... [09 May 2008]
The SIP Contact Center: Leveraging the SIP Architecture to Build IP Contact Center Solutions
White Paper As a result, the legacy call center has gone through a metamorphosis, emerging as the IP Contact Center which replaces the PBX and separate IVR and ACD systems and merges email and instant messaging into... [11 Apr 2008]
Muzak Tunes its Telephony System with ShoreTel
White Paper As the world's leading music, messaging, and sound systems provider, Muzak found that its legacy PBX system could not scale to support the company's tremendous growth. With 200 offices worldwide using... [02 Apr 2008]
The IP Telephony / VoIP Business Case
White Paper Equipment manufactures are no longer making investments in traditional PBX technology. Over time, organizations using legacy technology may find it increasingly difficult and expensive to maintain their... [29 Feb 2008]
SCT Thailand Selects AVAYA IP Telephony Solution, Achieving Cost Reduction With Reliable Connection to More Than 20 Overseas Offices
White Paper SCT Thailand was looking to enhance its workflow and processes and reduce its operational expenditure by upgrading its legacy PBX system and integrating telephony applications with its ERP network... [28 Apr 2007]
Choosing a Media Gateway Appliance
White Paper Although many enterprises are eager to deploy voice and data services over Internet Protocol (IP), they see their legacy Private Branch Exchange (PBX) systems and upfront costs as roadblocks to the... [26 Dec 2006]
VoIP takes hold with small businesses
Comment The first of these is what can be called internet telephony, where phone calls are delivered over the internet; and the second is IP telephony, which in essence is the replacement of the legacy PBX... [17 Dec 2006]
Renowned Hearing Institute Bolsters Collaboration and Care With Secure, Converged Enterprise Solution
White Paper In addition, the voicemail system integrated with the institute's legacy Nortel Meridian PBX system could not support increasing call volumes at the institute and clinics. At first, HEI considered... [20 Oct 2006]
Total Network Solutions Brings Converged Network to Isle of Man Hospital
White Paper In order to embark on a convergence road map for the Isle of Man government, the new Cisco IP telephony system had to integrate with the legacy PBX system. The government originally planned to stay with... [02 Jun 2006]
Oliver Products Improves Processes Across Business Units With IP Solution From Cisco SMB Partner ISG
White Paper The company's aging PBX telephone system had reached its limit, and some of the IT department's internal customers were starting to demand more from the company's network. Oliver Products is a legacy in... [02 Jun 2006]
Taking the Guesswork Out of Deploying IP Telephony
White Paper The year 2005 is considered by many analysts as the "year of inflection" when more IP-PBX ports will ship than legacy digital PBX ports. The desire for cost control, higher user... [14 Jun 2005]
Envision Financial Banks on IP Telephony to Improve Customer Relationships
White Paper In order for the merger to be successful, Envision Financial needed to integrate the existing independent networks, with the added challenge of integrating the new network with Delta's legacy PBX.... [02 Mar 2005]
