level agreements
RSS level agreementsSalesforce.com plans social networking for business
News The aim is to eventually include Chatter as part of Salesforce.com Enterprise Level Agreements. You start to see the total concept of enterprise collaboration at a different level," he... [19 Nov 2009]
Modeling and Management of Service Level Agreements for Digital Video Broadcasting(DVB) Services
White Paper This paper describes a metamodeling strategy of Service Level Agreements for Digital Video Broadcasting services based on Service Level Agreement Language(SLAng). The purpose of the... [12 Nov 2009]
Cisco IOS IP SLAs Overview
White Paper This module describes Cisco IOS IP Service Level Agreements (SLAs). Using Cisco IOS IP SLAs, service provider customers can measure and provide service level agreements,... [12 Nov 2009]
Service Level Agreement Specification, Compliance Prediction and Monitoring With Performance Trees
White Paper Service Level Agreements (SLAs) are widely used throughout industry but suffer from specification ambiguities and difficulties in predicting and monitoring compliance. To address these issues, the paper... [12 Nov 2009]
SLA Design and Service Provisioning for Outsourced Services
White Paper In this work, a business-driven approach to designing Service Level Agreements in an e-commerce environment is proposed. In contrast to conventional SLA design approaches, the one proposed better... [12 Nov 2009]
SLA-Driven Distributed Application Development
White Paper The management of Service Level Agreements (SLA) in the development of business processes in a Service Oriented Architecture (SOA) often requires much manual and error-prone effort by all parties... [12 Nov 2009]
Using Database Monitoring Tools to Measure, Manage, and Prove SLA Compliance
White Paper Service level agreements put IT departments in control of expectations, requirements, and performance objectives. Because monitoring database availability and performance is so important to nearly every... [12 Nov 2009]
Mapping Light Communication SLA-Based Workflows Onto Grid Resources With Parallel Processing Technology
White Paper Service Level Agreements (SLAs) are currently one of the major research topics in Grid Computing. Among many system components for supporting of SLA-aware Grid-based workflows, the SLA mapping module... [12 Nov 2009]
A Policy-Based Middleware for Web Services SLA Negotiation
White Paper Negotiation of Service Level Agreements (SLAs) is very important for maintaining Quality of Service (QoS) of composite Web services-based business processes. High level business goals,... [12 Nov 2009]
Towards SLA-Based Optimal Workload Distribution in SANs
White Paper The paper considers the problem of optimal SAN configuration with the goal of meeting Service Level Agreements (SLAs) for server processes while retaining flexibility for future changes. Storage Area... [12 Nov 2009]
Dynamic Re-Negotiations of SLA in Service Composition Scenarios
White Paper Service Providers and their customers negotiate utility based Service Level Agreements (SLA) to determine costs and penalties based on the achieved performance levels. In a SOA environment services are... [12 Nov 2009]
Leveraging Public Resource Pools to Improve the Service Compliances of Computing Utilities
White Paper One of the major objectives of computing utilities is to maximize their net profit while maintaining customer loyalty in accordance with the Service Level Agreements (SLAs). This paper shows that... [12 Nov 2009]
Toward Better Understanding of Service Level Agreement (SLA) Expectations, for Improved Conformance Among Stakeholders in a Distributed, Dynamic, Composite Software Solution
White Paper The situation drives service owners to rely on multiple autonomous partners in the service delivery, requiring design of contractual agreements termed Service Level Agreements (SLAs),... [12 Nov 2009]
Advanced QoS Methods for Grid Workflows Based on Meta-Negotiations and SLA-Mappings
White Paper QoS is negotiated between two parties following the specific negotiation protocols and is recorded using Service Level Agreements (SLAs). In novel market-oriented resource sharing models, resource... [12 Nov 2009]
Towards a Meta-Negotiation Architecture for SLA-Aware Grid Services
White Paper QoS is negotiated between two parties following the specific negotiation protocols and is recorded using Service Level Agreements (SLAs) standard. In novel market-oriented resource sharing models... [12 Nov 2009]
