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Impact of QoS on Application Response Time
White Paper This paper compares three different algorithms for packet queuing using the simulator program OpNet (OpNet is a network simulator, including a library of detailed protocol and application models (e.g. [17 Jul 2008]
An Introduction to IT Service Management, ITIL, and MOF
White Paper ITIL is the IT Infrastructure Library, a set of publications providing descriptive (i.e.what to do and why) guidance on IT service management. MOF is a set of publications providing both descriptive (i.e.what to do and why) and prescriptive (i.e... [03 Jul 2008]
Royal Dutch Library Preserves Culture with Content Manager and DB2
White Paper It is an unfortunate truth, however, that important books, periodicals and other publications will not last forever because of the transitory medium on which they were published. A library can be a window to an unimaginable amount of knowledge from... [03 Jul 2008]
Managing and Sustaining a State Government Publications Program in California
White Paper The paper intends to broadly address larger issues regarding digital government and information in order to provide the context for a more specific discussion of how to effectively manage digital publications. [03 Jul 2008]
Using Information Shield Publications for ISO/IEC 27001 Certification
White Paper ISPME facilitates a risk-based approach to information security programs by not only defining policies for risk assessments, but by including risk statements and discussion for each of the over 1300 controls within the library. [13 May 2008]
COBIT Case Study: Coopers & Lybrand
White Paper In the Netherlands, auditors who are members of ITIMF.EDP, an ITIL user group, frequently are asked to audit IT processes created using ITIL publications. A unique benefit of COBIT is that Information Technology Infrastructure Library (ITIL) is one... [10 Apr 2008]
IT Managers Guide to Understanding Structured Cabling System Performance
White Paper As a service to our customers and business partners, NORDX/CDT also provides an extensive library of cabling system reference documents and publications, and operates one of the industrys most highly regarded training centers. [10 Mar 2008]
Cheat Sheet: Itil
Cheat Sheet Publications are currently available on all the key areas of enterprise IT. We might add that the Itil publications do tend to be on the dry and technical side. But of course - IT infrastructure library. [05 Jun 2007]
Towards Next Generation CiteSeer: A Flexible Architecture for Digital Library Deployment
White Paper CiteSeer began as the first search engine for scientific literature to incorporate Autonomous Citation Indexing, and has since grown to be a well-used, open archive for computer and information science publications, currently indexing over 730,000... [14 Mar 2007]
Towards Next Generation CiteSeer: A Flexible Architecture for Digital Library Deployment
White Paper CiteSeer began as the first search engine for scientific literature to incorporate Autonomous Citation Indexing, and has since grown to be a well-used, open archive for computer and information science publications, currently indexing over 730,000... [14 Mar 2007]
Searching Digital Image Libraries
White Paper Publications such as consumer magazines rely heavily on image libraries as sources for the images they publish in their issues. Traditionally, magazine staff discusses their image requirements over the telephone with library staff and the library... [10 Jan 2007]
Microsoft launches book search beta
News Once the tool is out of beta, Microsoft plans to incorporate all of the scanned publications into its general internet search engine. Microsoft has restricted the beta release of Live Search Books to only include non-copyright books scanned from... [06 Dec 2006]
Learn how ITIL can benefit your organization
White Paper The IT Infrastructure Library (ITIL) is a set of publications that provide descriptive guidance on IT service management. This download introduces the core ITIL publications as well as other resources that offer guidance on ITIL implementation and... [17 May 2006]
ITSM Pills for Business Ills
White Paper The guidance can be found in IT Infrastructure Library (ITIL) publications that define the right processes like problem, change, service level and configuration management among others. IT Service Management, as a concept, is at least two decades... [21 Mar 2006]
ITIL Refresh Statement From OGC
White Paper OGC and its partners in the IT Infrastructure Library (ITIL) are working together to improve the content of the publications and qualifications. After thorough collation and correlation of findings that emerged from the various threads of the... [16 Mar 2006]
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