library
RSS libraryAchieving a Best-Practice Service Desk From Desktop to Data Center
White Paper IT service management (ITSM) and the IT Infrastructure Library (ITIL) process framework were envisioned to help organizations align IT capabilities with business requirements and provide a systematic approach to... [13 Nov 2009]
ITIL: Theory Into Practice
White Paper Implementing the IT Infrastructure Library (ITIL) set of guidelines to aid the implementation of a lifecycle framework for IT Service Management (ITSM) is now a major priority for a growing number of organizations, but... [13 Nov 2009]
Cross-Reference ITIL V3 and MOF 4.0
White Paper Several management frameworks have been developed to cope with this challenge, one of the best-known being the IT Infrastructure Library (ITIL). IT organizations are continuously being challenged to deliver better IT... [13 Nov 2009]
Validating the Business Benefits of Integrated Systems Management: The LANDesk Software Customer Experience
White Paper As a result, IT organizations have started adopting Information Technology Infrastructure Library (ITIL) and IT service management best practices to help streamline their management processes and address the multiple... [13 Nov 2009]
Using NetIQ Secure Configuration Manager for Unix Assessments
White Paper There are several information security control frameworks available to help one get started in creating IT controls for assessment and reporting to meet compliance requirements: ISO17799 from the International Standards Organization in... [12 Nov 2009]
Achieve ITIL Standards and Superior Application Lifecycle Management With a CMDB
White Paper A wildly popular framework for achieving this visibility is the IT Infrastructure Library, or ITIL - the de facto standard for best practice in the provision of IT service. While always an important part of the... [12 Nov 2009]
Automating ITIL v3 Event Management With IT Process Automation: Improving Quality While Reducing Expense
White Paper IT organizations around the world are improving their IT operations capabilities by implementing the Incident and Problem Management processes from the IT Infrastructure Library (ITIL). Yet while the majority of those... [11 Nov 2009]
Microsoft Dynamics CRM Online - 1888-TRASHIT! Case Study
White Paper Moreover, the tool will collect data that executives can use for business intelligence, and a workflow library will be offered to franchisees to enhance their success. 1-888-TRASH-IT! wanted a CRM system that could... [28 Oct 2009]
Amazon's Kindle ignites legal upheaval
Comment Amazon discovered that a third-party publisher had added the novels to Amazon's library without having secured the necessary licensing rights to sell them. Google Books has also been subject to legal debate, starting in... [27 Oct 2009]
ITIL - One Step at a Time: A Worry Free Approach to Implementing a Pragmatic ITIL Solution
White Paper The Information Technology Infrastructure Library (ITIL) is the most popularly adopted best practice implementation available today and includes an IT management framework emphasizing management from the perspectives of... [14 Oct 2009]
Introduction of SSL Protocol and OpenSSL Basic
White Paper Its core library implements the basic cryptographic functions and provides various utility functions. Secure Sockets Layer (SSL) is a kind of cryptographic protocol that provides security and data integrity for... [05 Oct 2009]
Workload Characterization of a Lightweight SSL Implementation Resistant to Side-Channel Attacks
White Paper The paper integrated a generic public-key crypto library into this SSL stack to support elliptic curve cryptography over arbitrary prime and binary fields. Ever-growing mobility and ubiquitous wireless Internet access... [05 Oct 2009]
Printing Firm Accesses Data 80 Per Cent Faster With Fully Scalable Solution
White Paper Based on Dell's advice, the IT team purchased 11 new Dell PowerEdge 2950 servers and a Dell/EMC CX3-10C Storage Area Network (SAN) with a Dell PowerVault TL4000 tape library. A complex IT infrastructure and insufficient... [02 Oct 2009]
Self-service Cloud Computing
White Paper Learn how pre-packaged hardware and software provides self-service, zero-touch administration, lights-out automated operation, and a re-usable image library for rapid deployment Cloud computing provides reliable,... [18 Sep 2009]
Linking Risk Management Systems to Front and Middle Offices in Capital Markets Firms
White Paper Working with existing systems and software, SAS Risk Management integrates data, scenarios and models from across firm into a common library while ensuring data accuracy and integrity. A key to gaining competitive... [16 Sep 2009]
