loyalty
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Microsoft SearchPerks: Latest attempt to gain share
News Savoye noted that in the airline industry, for example, loyalty programs have become a standard part of doing business. Microsoft's latest effort to get people to use its search service is SearchPerks, which gives people... [01 Oct 2008]
Forensic Data Recovery and Examination of Magnetic Swipe Card Cloning Devices
White Paper Magnetic swipe card technology is used for many purposes including credit, debit, store loyalty, mobile phone top-up and security identification cards. These types of cards and the details contained on them are often... [01 Oct 2008]
Microsoft trumps Apple in battle of the brands
News Interbrand calculated the value of the brands by taking into account revenue forecasts, market research and brand risk analysis - including factors such as customer loyalty. Apple may currently be king of consumer... [19 Sep 2008]
Small Retailer Makes Big Impact and Boosts Orders Handled Five-Fold With ERP Solution
White Paper As a small retailer, Quality Flags wanted to expand its business and build brand loyalty. Quality Flags, located in Gurnee, Illinois, sells flags, banners, and related items through online, catalog, and direct sales. [19 Sep 2008]
Six Top Support Issues that Keep Execs Awake at Night
White Paper Download this SSPA Executive Insight today to discover what the SSPA recommends as a secret weapon to combating these tough issues and learn foolproof strategies for increasing productivity, quality, satisfaction and... [08 Sep 2008]
Six Top Support Issues that Keep Execs Awake at Night
Download this SSPA Executive Insight today to discover what the SSPA recommends as a secret weapon to combating these tough issues and learn foolproof strategies for increasing productivity, quality, satisfaction and... [08 Sep 2008]
Increase First Contact Resolution: The Key to Superior Support
White Paper Ragsdale make a business case for improving first contact resolution and explain how it links to significantly reduced operating costs and increased customer loyalty. Do you have the power to resolve customer issues with... [08 Sep 2008]
Increase First Contact Resolution: The Key to Superior Support
Ragsdale make a business case for improving first contact resolution and explain how it links to significantly reduced operating costs and increased customer loyalty. Do you have the power to resolve customer issues with... [08 Sep 2008]
Five-year wait for O2 Oyster card mobiles
News According to Maslen, key issues for consumers that could influence take-up are the choice of NFC handsets (all testers used a Nokia 6131 clamshell NFC phone); user interface; the range of applications that can be loaded onto a mobile... [02 Sep 2008]
Successful CRM: Turning Customer Loyalty into Profitability
White Paper In this white paper, you'll learn why listening to the voice of the customer is so crucial to CRM success—and how genuine customer loyalty impacts corporate profitability. You'll also find out what the latest research... [02 Sep 2008]
The Loyalty Connection Secrets to Customer Retention and Increased Profits
White Paper Although most business leaders say they are devoted to loyalty, their management systems and budgets don't back that up, according to new CRMGuru.com research. Yet, loyalty experts agree that it is more... [02 Sep 2008]
Pacific Coffee Perks Up Customer Loyalty and Protects Point-of-Sale Platform With Check Point Safe@Office
White Paper Pacific Coffee now uses Check Point Safe@Office VPN capability to support its customer loyalty program, protecting real-time data as it travels across the Internet. Since 1992, Pacific Coffee Company has been providing... [04 Aug 2008]
Now in Ikea's bargain corner: Cheap mobile PAYG
News PAYG SIMs are available to the 1.4 million members of the Swedish furniture behemoth's 'Ikea Family' customer loyalty programme. Home furnishing retailer Ikea is hoping to make the humble pay-as-you-go (PAYG) mobile SIM... [04 Aug 2008]
Electronic ticketing on the cards for Atos Origin?
News We will be looking at incubating our payment and loyalty card transactions business, through organic growth and through acquisition. We are only taking £10m per year in revenues through our loyalty and... [29 Jul 2008]
Salesforce.com Helped Customers Succeed and Gained Brand Loyalty Using Macromedia Breeze to Deliver Best Practices Presentations
White Paper Salesforce.com is the world leader in on-demand Customer Relationship Management (CRM) services. They wanted to reach customers day or night, keeping viewers engaged with rich media experiences. The project team needed to ramp up... [18 Jul 2008]
