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Super scanners at UK airports
News Explosives, guns, liquids and knives are easier for security staff to spot using about 200 dual-imaging cabin luggage scanners. This has already resulted in a complete refurbishment of the passenger security areas at Stansted and transfer passenger... [09 Jul 2008]
RFID bag tags could save air-travel industry millions
News Baggage mishandling was the largest cause of delay in reuniting passengers with their luggage (49 per cent of cases). At T5, the problem wasn't with the luggage tags. As Heathrow Terminal Five (T5) recovers from go-live glitches in its baggage... [18 Apr 2008]
Editor's Blog: Signs of terminal decline at T5?
Comment It's a small claim to fame, I know, but I was one of the passengers who flew from the newly opened Heathrow Terminal 5 last week - and my luggage even came with me. I was off the plane - and had picked up my luggage - and sailed out of the airport... [16 Apr 2008]
Peter Cochrane's Blog: Eating your own dog food
Comment And suppose luggage designers had to travel a whole year non-stop with their own luggage, and ditto for the designers of electronic point of sale systems, mobile phones and security systems. Watch passengers struggling with their luggage for an... [14 Apr 2008]
Dear silicon.com... T5 chaos, mobile maladies, and laptop losses…
Comment My colleague was on a flight to Vancouver yesterday and had to leave (and arrive) for a week's skiing without any luggage. The Heathrow Terminal 5 (T5) chaos has dominated reader comments this week, with many readers, unsurprisingly, astonished it... [03 Apr 2008]
Heathrow T5: The end in sight for first day blues?
News British Airways (BA) has drafted in 400 extra workers to help reunite passengers with luggage stuck in the backlog created over the past few days. The problems at Heathrow's new Terminal 5 appear to be lessening four days after the less than... [31 Mar 2008]
The Weekly Round-Up: 28.03.08
Round-Up For starters the newly opened facility had problems with the baggage system, which led to all luggage check-in at the new terminal being suspended. Not that it's all plain sailing, or indeed flying, at Heathrow's terminal. [28 Mar 2008]
Heathrow Terminal 5 suffers first day baggage chaos
News On Thursday evening the problems with the baggage system led to all luggage check-in at the new terminal being suspended. Reports said some passengers had to wait up to two-and-a-half hours after their flight had landed before getting their luggage... [27 Mar 2008]
Photos: Android, high-tech Heathrow, the future of shopping
Photo This shows the RFID reader logging items of luggage in the conveyor to make sure it ends up at the right destination. Meanwhile, Heathrow's Terminal 3 and Emirates Airlines are running a trial of RFID technology to keep track of baggage on flights... [28 Feb 2008]
Why did tech ground Heathrow baggage?
News The exact cause of the technical fault that caused two days of luggage chaos at Heathrow remains unknown. Airport group BAA has still not been able to pinpoint the exact software glitch that left 6,000 British Airways (BA) long-haul passengers... [21 Feb 2008]
Photos: Heathrow bags RFID tech to end lost luggage
Photo Heathrow Terminal 3 and Emirates airlines are running a six-month trial of tagging luggage with RFID chips on flights to and from Dubai. About 300,000 pieces of luggage are expected to be scanned during the course of the trial which will cost £150... [14 Feb 2008]
Heathrow T3 tackles lost luggage with RFID
News Passengers flying to and from Dubai out of Terminal 3 with Emirates airline will have a tiny chip embedded in their luggage tags. Heathrow airport is trialling RFID tracking technology that will help make the nightmare of lost and mishandled... [13 Feb 2008]
Photos: Heathrow's T5 tech ready for take-off
Photo Ground crew can use PCs connected to the IP network to access up-to-date information on flights, passengers who have checked in and luggage issues. silicon.com has been given an exclusive behind the scenes look at BAA's brand new Terminal 5 (T5) at... [12 Feb 2008]
Photos: High-tech London St Pancras on track
Photo The area is floored with cedar, which the renovation team found is the quietest surface for wheeling luggage trolleys over. The station is nearing completion after a 10 year renovation project making it into London's Eurostar terminal, which will... [08 Oct 2007]
Bar Code Printers Wirelessly Extend Check-in Systems for American Airlines
White Paper At American Airlines, curbside check-in requires users to present their luggage and ID to a skycap at curbside, along with their ticket (both traditional and e-tickets are accepted). Because the ticket is surrendered and matched with luggage, the... [03 Aug 2007]
