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Hackney Council in £1.9m IT overhaul
News Online services allow citizens to put in maintenance requests and enquire about rent balances. The council's management organisation, Hackney Homes, is set to take delivery of a new call centre, workflow systems and mobile working technology in... [15 Aug 2008]
TeliaSonera Enhances Competitiveness With Check Point Security
White Paper In the Nordic and Baltic regions, the managed service solutions it offers include monitoring, support, maintenance, and security ranging from the network level to the server level to the desktop. TeliaSonera chose the same security solution for its... [04 Aug 2008]
Model-Driven Maintenance of QoS Characteristics in Heterogeneous Networks
White Paper This paper introduces a model-driven approach to the maintenance of QoS characteristics in heterogeneous networks that support geographically distributed processing services. System QoS maintenance is the activity intended to maintain the system... [04 Aug 2008]
An Architectural Model to Provide QoS in a Home Network and Its Evaluation in a Real Testbed
White Paper The design of a home network must strive to keep low costs, easy installation and maintenance while at the same time providing a large variety of services, from voice and data applications to multimedia streaming. [18 Jul 2008]
On QoS Management of H/2 Bearer Service for 3G Telecommunication Systems
White Paper 3G telecommunication systems encompass a high-speed access network, which can provide high bit-rate bearer services for roaming users, as well as intelligent allocation of backbone network resources for end-to-end QoS maintenance. [18 Jul 2008]
Whitehall IT to be carbon neutral by 2020
News Thin client technology is flagged as having potential to reduce energy consumption, maintenance and support costs - although the report also warns "additional energy is required to support the greater bandwidth necessary for connection to its... [17 Jul 2008]
Transfield: Services Builds Solid IT Management Solution With HP OpenView
White Paper Transfield Services is a leading provider of operations and maintenance services and prides itself on its innovative solutions and high calibre employees. Transfield Services deployed HP OpenView Service Desk, enabling it to consolidate its IT... [03 Jul 2008]
Suramericana Increases IT Availability and Service Levels With IBM Global Services
White Paper Suramericana, which had prior experience with IBM decided to, partner with IBM Global Services - Worldwide Strategic Outsourcing for ongoing administration and support services for its operating platform, including preventative maintenance... [03 Jul 2008]
Hannaford Bros. Co. Questions Status Quo, Gains Better Storage Solution
White Paper Hannaford) needed to support rapid, heavy increase in storage requirements for grocery retailer’s business-critical retail data, ensure continuous application availability in a centralized mainframe environment and enable non-disruptive storage... [03 Jul 2008]
Core Network - The Alcatel GPRS Core Network
White Paper Alcatel's Core Network includes the following key components: SGSN (Serving GPRS Support Node): handles the Gb interface with the BSS, monitors the location of mobile terminals, provides security and access control and controls charging; GGSN... [03 Jul 2008]
Application Frameworks: Scalable, High-Performance Infrastructure for Data-Intensive Service Providers
White Paper In an attempt to cut costs and preserve profitability, leading data service providers are re-architecting services infrastructures to streamline the development, delivery and maintenance of services. The strain is showing: Instead of focusing on... [03 Jul 2008]
SAP Enterprise Portal: Helping Day & Zimmermann Build Its Virtual Organization
White Paper With some 1,700 customers, Day & Zimmermann delivers an array of reliable managed services ranging from maintenance and modification to staffing, engineering, construction, validation, government operations, and munitions. [03 Jul 2008]
Avaya Implementation and Maintenance Services - The George Washington University Choice for Fully Integrated Communications Solutions
White Paper With plans for growth including not only a larger overall student body but also an expanded Northern Virginia campus, the George Washington University decided to undergo a complete telecommunications upgrade that would give them the foundation for... [03 Jul 2008]
Perot Systems Case Study: A Niche Telecom Company
White Paper Perot Systems have set up an offshore Dedicated Development/Support Center (ODC) for development and maintenance of client's range of Wireless Soft Switching products. Client being a VC funded company and at the same time a niche technology company... [03 Jul 2008]
3G Network Oriented Mobile Agents for Intelligent Diabetes Management: A Conceptual Model
White Paper Such an environment can provide intelligent and personalized monitoring services to patients, best-practice decision support to physicians, and wellness maintenance for cost control. With the development of technologies in wireless communication... [03 Jul 2008]
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