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Microsoft Dynamics Webcast: Exploring Microsoft CRM Solutions: When Is an Online Deployment Right for You? (Level 100)
White Paper Lengthy and costly implementations, inflexible software, and poor user adoption hamper organizations looking for technology to improve their Customer Relationship Management (CRM). Microsoft delivers the... [06 Sep 2008]
Supply Chain Planning With mySAP SCM: SAP Advanced Planner and Optimizer Release 3.1
White Paper This paper aims at providing information on mySAP Supply Chain Management (mySAP SCM), which facilitates seamless integration with all mySAP.com solutions, including mySAP Supplier... [02 Sep 2008]
Microsoft Business Solutions Webcast: Sales Force Excellence: Fine-Tuning Your Sales Engine Using Microsoft CRM (Level 100)
White Paper Microsoft CRM is one of the most versatile and extensible customer relationship management solutions on the market. Microsoft CRM can meet the business objectives TODAY by integrating... [04 Aug 2008]
Microsoft Dynamics Webcast: Take Relationship Management to a New Level With Microsoft Dynamics CRM (Level 100)
White Paper In the past, Customer Relationship Management (CRM) projects have often been a point of contention between business and IT. The attendee of this webcast will learn about the Microsoft strategy and... [04 Aug 2008]
TechRepublic Resource Guide: Everything you need to know about Customer Relationship Management (CRM)
White Paper This TechRepublic Resource Guide offers up the top 10+ tips everyone needs to know about Customer Relationship Management and how to provide great customer service. This Guide provides you with factors... [31 Jul 2008]
BISYS Migrates Data Warehouse to Faster, Less Expensive DB2 Platform
White Paper With a new Siebel-based customer relationship management (CRM) application in the wings and possible future product development that would consume additional processor and database capacity, BISYS had to... [03 Jul 2008]
CRM ROI Blueprint 2004: How Customer-Focused Strategies and Solutions Drive Productivity, Profitability and Growth
White Paper Download this Peppers & Rogers Group white paper to learn how Customer Relationship Management (CRM) strategies can help mid-sized companies drive profitability and growth. The paper explains why the... [03 Jul 2008]
Regional Liquidity Management, Plus Ca Change, Plus C'est La Meme Chose
White Paper The purpose of this paper is to review the key factors behind these changes, solutions offered by banks and the impact that this changing environment will have on the customer-bank relationship. The... [03 Jul 2008]
BlueGill Saves Companies Millions of Dollars with Internet Billing
White Paper IBM and BlueGill have a strategic marketing relationship that allows them to combine the best of both companies’ solutions, offering customers a complete EBPP system. This integration allows BlueGill to... [03 Jul 2008]
Sideware: Increasing Customer Satisfaction
White Paper Sideware is a leading provider of Web-based customer solutions that enable collaborative electronic customer relationship management (eCRM). No single decision led to the... [03 Jul 2008]
Delivering High Value in Service and Support
White Paper Today, the core functions of help desks have been incorporated into a wide range of business applications, mostly in the Customer Relationship Management and allied fields. It looks at the impact of new... [03 Jul 2008]
ThinData - Empowered by Dell Technology, This e-Marketer Can Scale Its Architecture to Quickly and Easily Expand Capacity When Landing a New Contract
White Paper DELL powers ThinData's data centre, messaging systems, database systems and extranet systems to provide sophisticated project management, customer relationship management, invoicing and... [01 Jul 2008]
Sun Microsystems of Canada and Exchange Solutions Create Customer Value for Fortune 500's
White Paper Exchange Solutions has taken traditional CRM and marketing strategies and 'Injected steroids' - optimizing individual customer profit and relationship value across an entire enterprise. When customer... [30 Jun 2008]
The Power of Spatially-Enabled Master Address Data Management
White Paper The webinar emphasizes the integration of an EAS with other business information systems, ranging from 911 to Customer Relationship Management (CRM) systems, and also covers organizational considerations... [26 Jun 2008]
EDS and Avaya Create a Global Infrastructure for Contact Centers to Enable Operational Efficiencies, High Productivity, and Client Satisfaction
White Paper With hundreds of clients in all major industries, Electronic Data Systems Corporation (EDS) needs to address an extremely wide range of evolving Customer Relationship Management (CRM) requirements... [31 May 2008]
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