marks spencer high street
Leader: Missing Xmas parcels highlight online fulfilment dangers
Leader It appears that the economic doom and gloom of the past few months was forgotten, for a while at least, with retailers such as Marks & Spencer launching their latest sales on midnight Christmas Day,... [02 Jan 2008]
M&S gets an IT injection
News High street retailer Marks & Spencer has awarded a four-year managed service contract to tech services provider Logicalis. The multi-million pound contract will see... [02 Nov 2007]
Darrell Stein
CIO Profile A rising young star in his field, the 39-year-old Darrell Stein landed the role of IT director at the famous UK high-street retailer Marks & Spencer in the summer of... [06 Jun 2007]
Retailers ignoring their online shoppers
News Hitwise VP of research, Heather Hopkins, said Tesco and several high street department stores have made significant gains in the past year - with John Lewis, Marks &... [30 May 2007]
The Weekly Round-Up: 11.05.07
Round-Up Although Marks & Spencer would be forgiven for not being delighted for us, the news of this latest high-profile laptop theft broke just as silicon.com published an exclusive story... [11 May 2007]
M&S signs Microsoft for smart phone trial
News Marks and Spencer has chosen Microsoft as its partner in a pilot of wireless email to its executives. Microsoft's snagging of the high street staple may also not be... [26 Jul 2005]
Amazon tipped to take over M&S web operations
News UK high street retailer Marks & Spencer is in talks about handing over the running of its e-commerce operations to another company. The M&S's spokesperson claimed that... [13 Sep 2004]
RFID: 'You know you want it'
News Despite high street retailers including Marks & Spencer and Tesco trialling the contentious technology and then ditching it due to the reaction from the public, a report... [07 Jan 2004]
M&S spends £4m on fraud-fighting card tech
News Marks and Spencer will be one of the first retailers to complete the rollout of new technology to its stores in a £4m project to help cut bank card fraud. But Alastair Barnfield, lead infrastructure... [06 Oct 2003]
Would you jump at the chance of having a chip in your jumper?
News Marks & Spencer's new boss also hinted recently that his company was seriously looking at incorporating such technology into its clothing ranges (see http://www.silicon.com/a55256 ). While some of... [05 Sep 2002]
Supermarkets trounce banks in the CRM stakes
News In the UK, Marks & Spencer, Sainsbury's and Tesco are spearheading the move into retail banking, providing personal loans and credit cards to customers. In a survey of senior executives from major... [25 Apr 2002]
Ebusiness Despatches: Know your partners, know your customers, know your staff - retail lessons
Comment But this month I'd rather talk about what ebusiness in general is doing for some well-known high street names in the UK - the likes of Marks and Spencer, Safeway,... [11 Dec 2001]
M&S: could this be the great web rescue?
Comment Marks and Spencer is so much more than a household name, it's a UK institution. But somewhere along the way this clothing and food retailer got lost. It failed to connect with its core customers and its... [01 Nov 2001]
E-tailers failing to fulfil customer expectations
News Steve Wind-Mozley, ecommerce manager at Marks and Spencer, claimed the e-tailing arm of his company has learned some of the rules of fulfilment over the last 12 months. Failings in order processing and... [14 Nov 2000]
Customer service a dirty word for most e-tailers
News The companies found to have flawless purchase, delivery and returns processes were Appliance Direct, Bigsave.com, Country Bookshop, Marks & Spencer and Virgin Wines. The survey, carried out by... [09 Nov 2000]
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