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Stolen M&S laptop contains 26,000 pension details

News Retailer Marks & Spencer (M&S) could face prosecution if it does not comply within two months to the overhaul of its data security after losing 26,000 employees' pension details. Security from A to Z Click on the links below to find out more.

Tags: ico, data loss, laptop theft, marks and spencer

[25 Jan 2008]

Leader: Missing Xmas parcels highlight online fulfilment dangers

Leader It appears that the economic doom and gloom of the past few months was forgotten, for a while at least, with retailers such as Marks & Spencer launching their latest sales on midnight Christmas Day, ensuring consumers would not stop shopping even...

Tags: christmas, retail, online, goods

[02 Jan 2008]

Marks & Spencer hands £19m IT deal to Computacenter

News Marks & Spencer has handed Computacenter Services a £19m managed IT contract for the next five years. The deal involves providing infrastructure support for the retailer's 4,000 head-office staff across six sites.

Tags: marks & spencer, weee, computacenter, managed

[12 Dec 2007]

M&S gets an IT injection

News High street retailer Marks & Spencer has awarded a four-year managed service contract to tech services provider Logicalis. The multi-million pound contract will see Logicalis help to improve the efficiency of the M&S IT network and support the cost...

Tags: marks and spencer, contract, networks, support

[02 Nov 2007]

Speeding Perishables Through the Supply Chain

whitepaper Moving from bar codes to reusable RFID smart labels, Marks & Spencer, one of Europe's largest retailers, is pioneering the largest RFID supply chain deployment the market has seen to date - 3.5 million tags.

Tags: rfid, supply chain, supply, chain

[30 Aug 2007]

Marks sparks IT revamp with multimillion deal

News Marks & Spencer has awarded IBM a multimillion pound contract to upgrade its in-store systems. Stein said: "The new stock and sales application will be rolled out across Marks & Spencer stores in 2008.

Tags: epos, m&s, ibm

[14 Aug 2007]

Marks & Spencer: Customer Relationship Management Solution

whitepaper The client Global retailer Marks & Spencer wanted to turn its already strong customer service operation into a highly efficient system for responding quickly and effectively to customer. A collaborative team - Marks & Spencer, Accenture, Siebel and...

Tags: crm, marks, spencer, marks spencer

[26 Jul 2007]

Essex libraries embrace RFID

News The RFID tags - created by Intellident which claims retailers Tesco and Marks and Spencer as customers - allow borrowers to check out books without occupying library staff. Essex libraries are embracing RFID technology to improve customer service...

Tags: customer service, stock, library, rfid

[21 Jun 2007]

Leader: Why celebrate the CIO?

Leader For example, a notable number of those on the CIO50 list have benefited from the excellent training and mentorship at Marks & Spencer and Mars during the 1980s and 90s. Is there a need to single out the UK's top 50 CIOs?

Tags: cio

[07 Jun 2007]

Leader: Why celebrate the CIO?

CIO Analysis For example, a notable number of those on the CIO50 list have benefited from the excellent training and mentorship at Marks & Spencer and Mars during the 1980s and 90s. Is there a need to single out the UK's top 50 CIOs?

Tags: top cios, cio50

[07 Jun 2007]

Darrell Stein

CIO Profile A rising young star in his field, the 39-year-old Darrell Stein landed the role of IT director at the famous UK high-street retailer Marks & Spencer in the summer of 2006 - something of a return to his roots as Stein originally started out his IT...

[06 Jun 2007]

Neil Cameron

CIO Profile Following a series of management roles at Dixons, Aer Lingus and IBM, Cameron joined Marks & Spencer in 1987 and rose up the ladder to become CIO for the retailer's North American business where he led a major change programme, replacing all their...

[06 Jun 2007]

Retailers ignoring their online shoppers

News Hitwise VP of research, Heather Hopkins, said Tesco and several high street department stores have made significant gains in the past year - with John Lewis, Marks & Spencer, Tesco and Woolworths all climbing in the ranks.

Tags: online shopping, retail

[30 May 2007]

Businesses tackle laptop theft data security risks

News An exclusive investigation by silicon.com earlier this month revealed a sharp rise in the number of laptops stolen in the UK, while in recent months organisations such as Marks & Spencer, the Metropolitan Police, the Nationwide building society...

Tags: security, laptop, cio jury

[15 May 2007]

The Weekly Round-Up: 11.05.07

Round-Up This time it was Marks & Spencer, after a laptop was stolen from a printing firm containing details of a reported 26,000 staff members. Although Marks & Spencer would be forgiven for not being delighted for us, the news of this latest high-profile...

Tags: round-up, weekly round-up

[11 May 2007]

Exclusive: How safe is your laptop?

News In recent months organisations such as Marks & Spencer, the Nationwide building society, the Metropolitan Police and Worcestershire County Council and Serco have been among those left exposed by laptop thefts - and the problem is only getting worse.

Tags: police, uk, data, stolen

[08 May 2007]

The McCue Interview: Rob Fraser, IT director, Boots

Comment Coming from an engineering background at university, Fraser joined Boots about 10 years ago as a programme manager, following stints at Marks & Spencer and Arthur Andersen. More recently the company has been facing fierce competition from the big...

Tags: rob fraser, boots

[25 Apr 2007]

Fujitsu staff suspend strike after MPs step in

News The facility is responsible for outsourcing services for a number of organisations, including Marks & Spencer and the Home Office. Staff at Fujitsu Services in Manchester have called off their strike following the intervention of a group of local MPs.

Tags: fujitsu services, strike, fujitsu

[21 Mar 2007]

Fujitsu strike row deepens, talks break down

News The disgruntled staff have already hit Fujitsu Services with a series of strikes and now Amicus has announced nine more days of strike action over the next five weeks in the run up to Easter, including protests outside Fujitsu Services' customers...

Tags: amicus, fujitsu services

[05 Mar 2007]

India diary, day 1: Cyberbad on Sunday

Comment There is still quite a dusty small town feel, apart from some familiar chain stores - the Reebok, Nike and Marks & Spencer - that are cropping up. The cab driver leans hard on the horn as we race past a motorbike upon which mum, dad and two small...

Tags: bpo

[04 Mar 2007]

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