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Naked CIO: Is IT responsible for workers' output and errors?
Comment As stakeholders in which our success is measured by the effectiveness of the solutions implemented within our environments, we CIOs need to spend more time ensuring process and workflow realignment are properly addressed... [10 Nov 2009]
Measuring the Business Impact of Support
White Paper Yet, the business impact of support is seldom measured despite the influence of support on higher revenue; customer satisfaction and loyalty; and increased productivity. Customer support has long been a business... [22 Oct 2009]
WiMAX and Its Applications
White Paper WiMAX is expected to have an explosive growth, as well as the WiFi, but compared with the Wi-Fi WiMAX provides broadband connections in greater areas, measured in square kilometers, even with links not in line of sight. [09 Oct 2009]
The Confessions Survey: Office Workers Reveal Everyday Behavior That Places Sensitive Information at Risk
White Paper It is not enough to establish policy; actual insider behavior must be measured and tracked against established policy in order to keep security aligned with the business and in turn, to minimize information risk and... [05 Oct 2009]
Electrical Efficiency Measurement for Data Centers
White Paper This paper explains how data center efficiency can be measured, evaluated, and modeled, including a comparison of the benefits of periodic assessment vs.continuous monitoring. Data center electrical efficiency is rarely... [01 Oct 2009]
Leveraging Customer Intelligence in One of Asia's Largest Banks
White Paper DBS Hong Kong Limited is one of the top five banking groups in Hong Kong, as measured by assets. The challenge was to narrow margins and harsh competition. Also, it needed to enhance customer profitability. [19 Sep 2009]
SAS Helps Improve Manufacturing Processes at Legendary Semiconductor Plant
White Paper Just 20 years ago, semiconductor chip components were measured in microns, or thousands of nanometers. Today, IBM builds chip components on 300mm wafers, using a 90-nanometer process for even greater performance. [19 Sep 2009]
SAS Identifies Customers With Highest Potential to Return
White Paper In the high-stakes world of the U.S.gaming industry, success is often measured by glitz and glam. But Harrah's Entertainment, the world's largest gaming company, demonstrates that success is not always based on size or... [19 Sep 2009]
Lilly and SAS: A 30-Year Relationship
White Paper At Eli Lilly and Company, the success of its innovative pharmaceutical products is measured in the Indianapolis-based drug manufacturer's ability to improve the quality of life for patients and their families. [19 Sep 2009]
Banco BHD Manages Risk-Performance Relationship Using SAS Business Analytics
White Paper As measured by assets, BHD is the second-largest private bank in the country. BHD Bank, a pioneer in multiple banking services in the Dominican Republic, was founded in July 1972 and is still the leader in promoting... [19 Sep 2009]
Improving Consumer Use of the Web: Speed and Ease in the Real World #1
White Paper Ease and speed in the real world are measured in minutes, not milliseconds - in clicks and in frustration, not just in code. In what many perceive to be a new version of "The Browser Wars," there is a lot of talk about... [16 Sep 2009]
Maximizing Shareholder Value With SAS Enterprise Risk Management
White Paper As global markets mature, institutions recognize that risks are intertwined and should be measured in an integrated manner. Uncertainty in business makes it difficult to accurately predict and avoid large fluctuations in... [16 Sep 2009]
How green credentials are shaping IT contracts
Comment Such broad wording allows for flexibility in interpretation (as expectations rise in the environmental context, so the bar against which this requirement is measured will be raised). Being green does not come naturally... [10 Sep 2009]
The True Value of Learning
White Paper If training is measured as an expense, so it shall be treated like an expense. Yogi Berra, that paragon of word manipulation, exposition and baseball, is often quoted as saying, "The future ain't what it used to be. [09 Sep 2009]
Business Intelligence Maturity and the Quest for Better Performance: Why Most Organizations Aren't Realizing the Full Potential of BI - And What Successful Organizations Do Differently
White Paper The survey also measured the prevalence of Business Intelligence (BI) software and Business Intelligence Competency Centers (BICCs) at the functional unit and organizational levels to determine if these initiatives have... [02 Sep 2009]
