measuring value
RSS measuring value
Outsourcing - how to make sure it's reliable
Comment Outsourced IT is of little value if it's not reliable. William Benn offers advice on how to make sure you can count on your technology. Last month I wrote about the critical dimension of security when outsourcing IT. [19 Oct 2009]
Downturn means fewer outsourcing workers saying 'I do'
Comment Indeed, there is no better barometer to assess the state of India's outsourcing industry than measuring the demand for bridegrooms with jobs in this area. It's got nothing to with high-value services or... [07 Oct 2009]
Getting smart about ROI: measuring the impact of business intelligence
White Paper By doing so, they can see what value these solutions may hold for their organization and make more informed decisions about whether to implement them, and how. Organizations looking to return to business basics might... [07 Oct 2009]
Winterthur Competes on Loyalty, Not Price
White Paper The challenge was measuring long-term value of customers and identifying best prospects for retention and cross-sell programs. As the No.composite insurer in Switzerland, Winterthur decided it would be a... [19 Sep 2009]
SAS Service Operations Optimization: Optimize Service Operations to Drive Critical Corporate Performance
White Paper As such, monitoring service chain performance has become mission-critical for these companies, and they can no longer afford to overlook the importance of systematically measuring and improving customer service... [16 Sep 2009]
Journal of Management Excellence - Creating Value
White Paper There are many initiatives aimed at measuring and managing intangible value such as social responsibility and morality, but most do not claim to have any predictive value for company... [15 Sep 2009]
Innovation: Creating Business Value With Information Technology
White Paper Several papers explore financial-related IT issues, such as measuring return on investment, understanding return on value, and justifying the cost of the mainframe. This paper provides useful insight... [30 Aug 2009]
Optimizing PC Refresh Cycles to Maximize Business Value
White Paper Conducted by Wipro Product Strategy and Architecture (PSA) and sponsored by Intel, this study extends and validates the work described in an earlier Wipro PSA research paper titled "Measuring the Benefits of Mobile PCs... [30 Aug 2009]
The Value of Healthcare IT (HIT): A Practical Approach to Discussing and Measuring the Benefits of HIT Investments
White Paper The Intel Healthcare IT (HIT) Value Model provides an industry-tested approach to discussing and measuring the benefits of HIT investments, with a focus on quantifiable benefits that produce a financial... [05 Aug 2009]
Earned Value Lite: Making Earned Value Management Work for Every Project
White Paper The criteria for earned value management, or EVM-a technique for measuring project progress in an objective manner-were developed for major systems acquisitions. Now, however, organizations and... [30 May 2009]
More Than Just the Kappa Coefficient: A Program to Fully Characterize Inter-Rater Reliability Between Two Raters
White Paper The kappa coefficient is a widely used statistic for measuring the degree of reliability between raters. When the prevalence of a rating in the population is very high or low, the value of kappa may... [29 May 2009]
Businesses hunting for gold with data mining
News By measuring this, RSA can identify which of its suppliers aren't performing as well as they could. Richard Davies, national investigations manager at B&Q, said: "The deterrent value of presenting the... [15 May 2009]
Is your business run by chance?
Comment Research carried out by Quocirca for Oracle shows that the quality of enterprise performance management (EPM) - the art, or science, of creating, monitoring, measuring and optimising these processes - can best be... [14 May 2009]
Get the most bang for your IT buck
Comment So assessing and measuring risk must form a key part of any IT planning in this downturn. Any CIO who has been in the role for more than a few years understands the value of maximising budgets at all... [06 Apr 2009]
Service-oriented architecture
White Paper IBM's five-step method for measuring ROI makes it clear that the benefits of SOA outweigh the costs. To learn more about IBM's no-nonsense approach to quantifying the business value of SOA, download this... [18 Mar 2009]
