measuring
RSS measuringMeasuring the Value of IT Service Management (ITSM)
White Paper The purpose of this paper is to present a method for reducing risk and increasing IT contribution during uncertain times and to assist readers with measuring the value and building a business case for IT Service... [13 Nov 2009]
The Hedge Fund Disclosure Paradox
White Paper Historic performance levels supported the view that expertise in identifying, measuring and managing risk was proprietary. It has long been accepted that risk management is a core competency for generating absolute... [13 Nov 2009]
An Efficient Method for Service Level Agreement Assessment
White Paper For this purpose, recent researches have focused on measuring (when possible), or estimating (most of the times) network Quality of Service (QoS) and performance parameters. On-line end-to-end Service Level Agreement... [12 Nov 2009]
RFID Tag Security
White Paper These features provide new ways of measuring and integrating the real world into information systems and means RFID offers significant potential to change the way it does business. RFID is a technology that offers huge... [12 Nov 2009]
Cisco IOS IP SLAs Overview
White Paper Cisco IOS IP SLAs uses active traffic monitoring - the generation of traffic in a continuous, reliable, and predictable manner - for measuring network performance. This module describes Cisco IOS IP Service Level... [12 Nov 2009]
The Truth About Wasteful Spending on Software: How to Stop Giving Your Software Vendors Money for Applications You Don't Use
White Paper Unfortunately, the tools that are available either from the vendors themselves, or in the form of Software Asset Management products - are incapable of accurately measuring usage. The dirty little secret of software... [12 Nov 2009]
Challenges and Opportunities of PCI
White Paper Measuring PCI performance gains The Payment Card Industry Data Security Standard provides an enterprise structure for improving operational, security, and audit performance. The benefits of the PCI DSS go beyond audit... [09 Nov 2009]
Getting smart about ROI: measuring the impact of business intelligence
White Paper Organizations looking to return to business basics might consider business intelligence (BI) solutions for better decision making. BI solutions are designed to help companies efficiently access and analyze data in order to operate more... [03 Nov 2009]
Green IT: Thrifty CIOs should make it a priority
News A September survey by Gartner found that IT chiefs weren't paying enough attention to measuring, monitoring and modelling energy use in datacentres, focusing on immediate concerns rather than looking at the bigger picture. [29 Oct 2009]
Momentum Webcast: Drive Real-World Business Processes With Microsoft Dynamics CRM (Level 100)
White Paper Designed to work the way your business does, Microsoft CRM provides a powerful range of options for measuring progress and results of customer relationship management (CRM) activities within the system. [28 Oct 2009]
Measuring the Business Impact of Support
White Paper Customer support has long been a business mainstay. Yet, the business impact of support is seldom measured despite the influence of support on higher revenue; customer satisfaction and loyalty; and increased productivity. [22 Oct 2009]
Automate performance testing to predict system behavior and improve application performance
White Paper Learn how the Diagnose and Tune iterative phases go beyond measuring system performance and take load testing to another level. Here, the focus is on pinpointing problems to help resolve them rapidly and maximizing... [21 Oct 2009]
Outsourcing - how to make sure it's reliable
Comment Outsourced IT is of little value if it's not reliable. William Benn offers advice on how to make sure you can count on your technology. Last month I wrote about the critical dimension of security when outsourcing IT. [19 Oct 2009]
SOA Centers of Excellence: Preserving Order Amid Change
White Paper There is only one good way to approach the adoption and facilitation of SOA and Web services, and that is to establish, right from the beginning, a corporate Center of Excellence to guide the revolution from making a compelling business... [15 Oct 2009]
Downturn means fewer outsourcing workers saying 'I do'
Comment Indeed, there is no better barometer to assess the state of India's outsourcing industry than measuring the demand for bridegrooms with jobs in this area. Economic hard times are causing Indian outsourcing workers to put... [07 Oct 2009]
