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Microsoft Online Customer Story: AG Interactive

whitepaper And that's why of all the people who e-mail, text, and instant messages across the globe, more than 3.4 million of them do it through AGI. With American Greetings as its parent company, AGI accesses one of the world's largest design and editorial...

Tags: email

[03 May 2008]

Messaging Regulatory Landscape: How to comply with the regulatory challenges surrounding the retention and supervision of email and instant messages

whitepaper With the surge of volumes and dependency on email, as much as 70% of business-critical information is stored within corporate messaging systems1. Email is mission critical, yet many firms treat email servers as corporate intelligence repositories...

Tags: email, messaging, stores, face

[10 Apr 2008]

EMC EmailXtender Provides E-mail Records Management for Microsoft Exchange Server 2003

whitepaper EMC EmailXtender is a comprehensive e-mail archiving and management solution that captures (in real time), indexes (full text), and archives e-mail, instant messages, and attachments. It also helps organizations reduce the risks and costs...

Tags: email, records, record, exchange

[04 Apr 2008]

Global Manufacturer Improves Collaboration With Integrated Communications Solution

whitepaper They will have more communications options and will be able to easily move between instant messages and Web conferences. Air Products, a worldwide supplier of atmospheric and specialty gases, equipment, and services, wanted better collaboration...

Tags: application servers

[02 Apr 2008]

Facebook ups privacy and says it wants to Chat

News In December, Facebook added the ability to create custom groups of friends, but aside from sending out group messages, there's not much that can currently be done with them. Facebook will roll out more extensive privacy controls today, as well as...

Tags: facebook, im, social networking, controls

[19 Mar 2008]

Symantec Security Response: Top Five Instant Messaging Security Risks for 2006

whitepaper Messenger each report over 1 billion messages sent per day, and IM traffic is expected to exceed email traffic by the end of 2006. Instant Messaging (IM) continues to be the fastest growing communications medium, with an estimated 390 million...

Tags: network security

[29 Feb 2008]

Leading Concert Venue Connects Employees in Real Time to Improve Customer Service

whitepaper Using the technology, employees can see if their colleagues are available and contact them in real time using e-mail messages, instant messages, or calls from their traditional desk phones. Glasgow Cultural Enterprises (GCE) manages world-class...

Tags: voip - ip telephony

[19 Feb 2008]

Unified Communications Enhances Global Collaboration for AstraZeneca

whitepaper The software makes it possible for employees to see if colleagues are available using presence and contact them in real time using instant messages, voice calls, or conferences. AstraZeneca develops and manufactures medicines that improve the...

Tags: communications software

[18 Feb 2008]

Leading Engineering Specialist Helps Employees Collaborate in Real Time

whitepaper Employees no longer leave messages for colleagues who are unable to respond, resulting in significant time savings. In addition, it rolled out Microsoft Office Communications Server 2007, allowing colleagues to contact each other in real time with...

Tags: voice mail

[18 Feb 2008]

Peer-to-Peer Ink Messaging Across Heterogeneous Devices and Platforms

whitepaper Not only are ink messages easier to enter than text messages (especially when a full keyboard is not present), they allow the incorporation of other elements such as drawings and doodles into instant messaging.

Tags: network design

[14 Feb 2008]

Sending Regulators a Message With Integrated Archiving and Information Management Solution From Symantec

whitepaper With Symantec Enterprise Vault and IMlogic IM Manager, the organization can review both email and instant messages from one console. When regulatory bodies issued new, stricter rules governing securities trades, this firm needed a more efficient...

Tags: data recovery - security

[17 Jan 2008]

EMC Saves Millions With Enhanced Productivity and Communication Tools

whitepaper With this move, EMC will equip employees with productivity-enhancing software that helps them create more compelling documents and more easily manipulate data, manage messages, and use instant messaging and videoconferencing.

Tags: application servers

[17 Jan 2008]

CNIB Continues Its Communication and Collaboration Mandate With Unified Messaging

whitepaper CNIB now has more flexible access to voice mail - staff can read email messages and listen to voice mail within Microsoft Office Outlook or listen to email over the phone. CNIB depends on email, voice mail and instant messaging to stay connected to...

Tags: application servers

[18 Dec 2007]

Rescue Workers Deploy Critical Voice Mail and Unified Messaging and Communications

whitepaper Employees used e-mail messages and the telephone to communicate. In addition, the organization is deploying voice mail, providing instant visibility into employees' availability, reducing costs, and creating a mobile work environment.

Tags: voip - ip telephony, voice, mail, fire

[09 Dec 2007]

"NTS 6.0 Security Issues"

whitepaper Once the NTS client software program is installed on a networked computer, this computer becomes accessible to the TTY devices used by the deaf and other NTS users for both incoming and outgoing calls and messages.

Tags: tcp - ip

[05 Dec 2007]

3n (National Notification Network) Optimizes System Reliability and Availability

whitepaper The new capability allows a variety of technologies to share and propagate data, events, and messages. The company's InstaCom system enables one person, through one call or a Web browser, to deliver critical information to thousands of people via...

Tags: high availability, channel, message, browser

[05 Nov 2007]

Google Hacks: Google Over IM

whitepaper A bot is simply a program that looks like an IM chat buddy (someone who receives and sends messages). Instant messaging is no longer solely the domain of teenagers with too much spare time on their hands.

Tags: search strategies, talk, client, search

[10 Oct 2007]

Find Needles in a Haystack With Instant Search

whitepaper The new Instant Search helps to quickly find e-mail messages, appointments, contacts, or any Outlook item. Users don't even need to know which folder the item is in. This webcast will show how to use this fast search feature.

Tags: email, search, mail, messages

[05 Oct 2007]

Enterprise Content Management Solutions: Managing Information Complexity in an on Demand World

whitepaper Unstructured info - e-mails, instant messages, electronic and paper-based documents - might be printed and put in file folders or stored on microfiche. Organizations are bombarded with information 24x7, with no slowdown in sight.

Tags: knowledge and data management, stored, business processes, spread

[31 Aug 2007]

Homeland Security Gets in the Groove: Peer-to-Peer Software Helps Public Safety Officials Communicate Securely

whitepaper In secure, online rooms, agents sent instant messages and swapped files in a unique form of real-time intelligence gathering. Imagine if the federal, state and local agencies tasked with protecting citizens could share information as easily as...

Tags: network security, peer, files, enforcement

[25 Jul 2007]

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