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AMIS Analog Networking Definitions (All Cisco Unity Versions)
White Paper This paper provides detailed diagrams and explanations of the flow of events for outbound and inbound Audio Messaging Interchange Specification (AMIS) messages. It contains excerpts from the AMIS Protocol, and also includes an example of an AMIS... [02 May 2008]
Using IMAP4 to Access Voice Messages in Cisco Unity System
White Paper This paper explains how to access voice messages in the Cisco Unity system using IMAP4 when the Cisco Unity system is installed in a multi server voicemail-only configuration. The information and steps apply to Cisco Unity Versions 4.0(x) and higher. [11 Apr 2008]
Cisco Unified Communications flash demo
White Paper Watch this demo to understand why Cisco Unity gives you the power to manage all calls and messages in a single database, message store, and infrastructure. [10 Apr 2008]
How Cisco IT in India Converged the VoIP and PSTN Infrastructure
White Paper Messages left for employees on their VoIP line were stored in a Cisco Unity voicemail system, while PSTN line messages were stored in another brand of voice messaging system. Limited call-center status and IN Exchange helped make communication more... [04 Mar 2008]
JVA Improves Responsiveness and Cuts Costs With Cisco CallManager and a Managed Voice-and-Data Service From Cbeyond
White Paper Employees are more productive because of features such as Cisco Unity unified messaging, which allows them to access voice messages, faxes, and e-mails in one place: the e-mail inbox. After outgrowing its telephone system, JVA cut costs and... [10 Jan 2008]
Cisco Unity Conversation
White Paper Unidentified callers hear the unidentified caller conversation, which enables them to access the Cisco Unity automated attendant, conduct subscriber searches by using directory assistance, use call routing options, and play audiotext messages. [09 Jun 2007]
VPIM Networking
White Paper Cisco Unity supports the Voice Profile for Internet Mail (VPIM) protocol, which is an industry standard that allows different voice messaging systems to exchange voice, fax, and text messages over the Internet or any TCP/IP network. [09 Jun 2007]
Cisco Unity VPIM v2 Compliance
White Paper This white paper describes how Cisco Unity conforms to the Voice Profile for Internet Mail (VPIM) version 2 specifications for exchanging voice messages with other VPIM-compliant voice messaging systems. [22 Feb 2007]
Honolulu Board of Water Supply Improves Communications, Customer Service With Solution From Cisco Partner Envision Networked Solutions
White Paper Cisco Silver Certified Partner Envision Networked Solutions designed and deployed a solution using Cisco CallManager, Cisco IPCC Express, and Cisco Unity with unified messaging. New features, such as retrieving voice-mail messages from Outlook... [04 Jan 2006]
White Paper: Cisco Unity VPIM V2 Compliance (Cisco Unity Version 4.0(1) and Later)
White Paper This white paper describes how Cisco Unity conforms with the Voice Profile for Internet Mail (VPIM) version 2 specification for exchanging voice messages with other VPIM compliant voice messaging systems. [06 Oct 2005]
London attacks: Blogs express anger and emotion
News Not all blog posts were written in a spirit of unity and tolerance, however. Messages from New York and Madrid, two western cities wrenched by past terrorist attacks, were especially poignant. Among bloggers in London, the overriding reaction to... [11 Jul 2005]
Cisco net phones have software flaw
News Affected products include Cisco IP Phones 7902/7905/7912; Cisco ATA (Analog Telephone Adaptor) 186/188; and several Cisco Unity Express and Cisco ACNS (Application and Content Networking System) devices. [25 May 2005]
Cisco tightens VoIP security
News In addition, Cisco enhanced its Cisco Unity unified messaging product to provide better security to voice mail messages. The secure voice-messaging feature in Cisco Unity 4.04 comes at no additional cost and can be upgraded on existing products for... [26 Oct 2004]
Cisco Unity: Delays in the Subscriber Conversation
White Paper This paper identifies steps to troubleshoot delays that Cisco Unity subscribers experience when they log in, retrieve, forward, and delete messages over the Telephone User Interface (TUI). These delays impact the functionality of the Cisco Unity... [11 Oct 2004]
White Paper: Using Optional Conversation 1 With Cisco Unity Version 4.0(4)
White Paper A Cisco Unity conversation is a set of prerecorded prompts and menu options that Cisco Unity plays over the phone to subscribers when they retrieve, send, and manage messages, and as they change their Cisco Unity settings. [25 Aug 2004]
