method measuring analyzing
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Service-oriented architecture
White Paper IBM's five-step method for measuring ROI makes it clear that the benefits of SOA outweigh the costs. It proposes a simplified approach to analyzing the ROI of SOA -- a framework that... [06 Dec 2007]
Measuring and Analyzing Service Levels: a Scalable Passive Approach
White Paper We further propose a statistical data analysis method that analyzes passive throughput measurements, and quantifies user satisfaction/dissatisfaction and the confidence that the provider may have in the collected data,... [25 Feb 2004]
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