metrics
RSS metricsWhy Financial Reporting Valuation Matters on Private Equity Deals
White Paper Because private equity investors do not always incorporate pure GAAP financial metrics in valuing a target upon acquisition or exit, financial statement presentation may not be one of their top priorities. [13 Nov 2009]
Top 10 Tangible Measures for Effective Security Risk Management
White Paper Identifying appropriate metrics ideally requires a consideration of the organization's business goals, strategies and compliance requirements, and the measures that could be used to prioritize activities and help prevent... [12 Nov 2009]
IP-Availability and SLA
White Paper Both IETF and ITU-T metrics and definitions are discussed. The paper defines IP network service availability, briefly IP-availability, as a set of metrics and considers the feasibility to measure these... [12 Nov 2009]
Service Level Agreement Specification, Compliance Prediction and Monitoring With Performance Trees
White Paper Specifically, the paper shows how the basic Performance Tree formalism can be adapted to provide a rigorous yet accessible and expressive means to specify common SLA metrics. Service Level Agreements (SLAs) are widely... [12 Nov 2009]
Best Practices for Translating Customer Satisfaction into Revenue
White Paper Today's support organisations are focused on two top-level metrics: financial results and customer satisfaction. For most, it's easy to track financial performance, but customer satisfaction is akin to speaking a foreign... [06 Nov 2009]
FedEx Gains Better Insight Into Profitability Metrics With 64-Bit OLAP Solution
White Paper FedEx Express (FedEx), the world's largest express transportation company, needed deeper, more granular insight into factors that influence the profitability of an aspect of its business. The move from a UNIX-based analysis solution to... [30 Oct 2009]
Green Grid Metrics: Describing Datacenter Power Efficiency
White Paper For the short term, The Green Grid is proposing the use of Power Usage Effectiveness (PUE) and Datacenter Efficiency (DCE) metrics, which enable datacenter operators to quickly estimate the energy efficiency of their... [30 Oct 2009]
Evaluating the SSD Total Cost of Ownership
White Paper The metrics used in this TCO analysis are associated with the storage device performance, reliability, environmental metrics, and the labor costs incurred by companies using systems that leverage these... [30 Oct 2009]
Improving the Links Between IT and Consumer Service
White Paper Alignment with the business is the foundation of service: not only should IT understand business goals, but it should engage with business leaders to set concrete metrics for service and jointly measure effectiveness. [29 Oct 2009]
Medical Device Company Gains Cost-Effective Business Intelligence Solution
White Paper Key metrics were hard to obtain, and reports took days to write. Conceptus lacked visibility into its performance data, and salespeople found it difficult to check order status. Conceptus deployed Microsoft®... [28 Oct 2009]
Coating Excellence International - Manuafacturer Gains Real-Time Production Data, Reduces Licensing Costs by 15 Percent
White Paper To continue to enhance its quality and efficiency, CEI needed to provide its shop-floor operators and business decision makers with real-time production metrics and analysis tools in a solution that was quick to deploy... [28 Oct 2009]
Photos: Top iPhone apps for business
Photo The user interface is designed specifically for business users, enabling them to locate business performance metrics in an engaging display. Apple's iPhone might be seen by many as largely a consumer device, with games... [27 Oct 2009]
How SAP Customers Quit Paper: Keeping Inbound Documents Electronic
White Paper Reporting on specific performance metrics — even before documents enter the SAP system Nearly all business documents start out electronic, but many end up getting printed out and shuffled around. Electronic documents... [27 Oct 2009]
Going green: A guide for CIOs
Comment Most organisations report only high-level green metrics, such as overall or function-wide energy consumption. To sustain focus and support for a green IT strategy, CIOs must select granular performance... [21 Oct 2009]
IDC ROI Calculator for IBM Tivoli Netcool
White Paper The tool and underlying calculations and metrics are based on IDC research of 14 IBM Tivoli Netcool implementations, which have yielded an average benefit of $23.5 million per year. This ROI calculator from IDC will help... [20 Oct 2009]
