microsoft services improve service
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IT Infrastructure Upgrade Helps Financial Firm Improve Productivity, Customer Service
White Paper The Hanley worked with Microsoft Gold Certified Partner Ultima Business Solutions to upgrade to the Active Directory service - part of Microsoft Windows Server 2003 - to consolidate servers, and to deploy Windows XP Professional on the desktop. [11 Aug 2008]
South American Web Hosting Provider Improves Its Network Management and Control With Visionael NRM
White Paper As Brazil's largest provider of complex Web hosting services, more than 200 enterprise companies across Latin America rely on this South American Service Provider, including Coca-Cola, Deutsche Bank, Ford, Globo, and the Brazilian Mercantile and... [04 Aug 2008]
Leading 3D Architecture/ Engineering Firm Boosts Application Performance for CAD and Microsoft Exchange and File Services
White Paper GHAFARI, headquartered in Dearborn, MI, is a 24-year-old firm that prides itself on an integrated approach to architectural engineering, cutting-edge technology innovation and outstanding client service. [04 Aug 2008]
Microsoft Executive Circle Webcast: Improving Productivity and Streamlining Workflows in Property and Casualty Policy Administration by Leveraging Web Services and .NET
White Paper Straight-Through Processing (STP) improves productivity and streamlines the transaction life cycle, which increases the speed of policy issuance and improves customer service. AQS, Inc.provides AQS/advantage Integrator to facilitate STP through Web... [04 Aug 2008]
Cheat Sheet: Cloud computing
Cheat Sheet The other big traditional tech vendors are all working on cloud services, with Microsoft starting to really embrace the internet following its initial slow start and SAP is working on an ambitious software package called Business by Design, which... [01 Aug 2008]
Longhorn Location Service
White Paper Applications and services that are aware of the user's location can improve the user's mobile experience. This paper explains the value of location awareness, and introduces the Longhorn Location Service and platform. [03 Jul 2008]
Combination for Success: Kansas Department of Unemployment Insurance Turns to Innovative Technologies to Dramatically Improve Services
White Paper To improve service for claimants and employers, the department recognized the need to upgrade its information technology infrastructure that included technologies more than 30 years old. Helping to accelerate delivery of the solution was Accenture... [03 Jul 2008]
Interactive Server V.2.0: Enabling a .net Enterprise Application Infrastructure
White Paper Internet-savvy businesses world-wide continue to leverage the superior performance of Microsoft’s .NET technologies and are choosing Interactive Server to develop and deploy best-of-breed applications, integrate existing IT investments (legacy... [03 Jul 2008]
Solutia - Pharmaceutical Contract Researcher Develops Quality Electronic Data Collection for Clinical Trials
White Paper Wanting to improve customer service and productivity in its Pharmaceutical Services division, Solutia resolved to modernize its patient data gathering process while preserving traditional workflow at the clinical trial site. [03 Jul 2008]
Epicor Delivers Business Advantage to StreamServe with Microsoft .NET-Powered Solution
White Paper The suite of Web-based applications, called Epicor for Service Enterprises, uses more than 60 Web services to manage essential business processes more effectively-from resource and project planning to managing travel, expenses and invoicing. [03 Jul 2008]
H&R Block Takes Advantage of Technology Investments with New Smart Client Application
White Paper H&R Block Financial Advisors (HRBFA), a division of H&R Block, needs to improve how it produces and distributes client form letters and is currently preparing to introduce a new smart client application-the new class of applications that take... [03 Jul 2008]
Fairmont Hotels & Resorts: Exchange 2000 Server, Outlook Web Access, and Service Provider Licensing Model Reduce Cost of Worldwide Messaging
White Paper Microsoft Exchange 2000 Server, Outlook Web Access, and Microsoft's new service provider licensing model provided Fairmont with the solution it needed to reduce costs and expand-and improve-messaging services for employees around the world. [03 Jul 2008]
Creating Value with Speech Applications - Best Practices for Contact Center Deployments
White Paper Companies adopting speech applications to deliver contact center services can significantly improve their operational performance. However, effective speech applications also require that organizations take steps to ensure their speech applications... [03 Jul 2008]
Kansas Department of Unemployment Insurance Turns to Innovative Technologies to Dramatically Improve Services
White Paper To improve service for claimants and employers, the department recognized the need to upgrade its information technology infrastructure-which included technologies more than 30 years old. Accenture created an integrated project team consisting of... [03 Jul 2008]
Certification Services Firm Uses Hypervisor Solution to Cut IT Costs, Improve Service
White Paper Sporton International is a mobile communications certification company in Taiwan. Sporton had an overcrowded data center, incurring rising electricity and cooling costs for underutilized servers. Using manual provisioning and administration... [02 Jul 2008]
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