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Photos: Salesforce.com rides the Google wave with CRM app
Photo Here Salesforce demonstrates the Wave CRM app in use by the mobile phone apps company Booyah. The Salesforce-designed app integrates the company's CRM tech with the Wave platform,... [30 Oct 2009]
Hyro Asia Improves Its Profile, Gets Closer to Top Accounts With Integrated CRM System
White Paper Hyro Asia deployed a packaged CRM solution to better dissect its revenue stream and identify customers that were unprofitable. Hyro Asia moved away from the platform and persevered with its own in-house-developed... [02 Oct 2009]
High-End Real Estate Company JBMRA Puts Brokers in Prime Position to Increase Sales with Microsoft Dynamics CRM Live
White Paper JBMRA needed to migrate to an effective long-term CRM solution, and chose Microsoft Dynamics® CRM Live. Microsoft Dynamics CRM Live eliminated the risk of losing decentralized customer... [21 Sep 2009]
Give workers a say in corporate IT
Comment As an example, you might define the execution of ERP and CRM-related transactions as core, but provide some freedom on how those transactions are invoked. The same has happened more recently with mobile... [09 Sep 2009]
Embracing Next-Generation Mobile Platforms to Solve Business Problems
White Paper Such applications go well beyond email and include leveraging CRM system information across multiple user types, deploying asset tracking and resource management, and delivering mobilized forms. Deploying... [04 Sep 2009]
Momentum Webcast: Increase Workforce Productivity Using Microsoft Dynamics CRM and Windows Mobile (Level 100)
White Paper Learn how Microsoft Dynamics® CRM and Windows Mobile can empower people in your organization to stay current, productive, and responsive to customers when they are out of the office. Through familiar... [10 Aug 2009]
Working Together - Customer Relationship Management and Wireless Networks
White Paper Wireless access can be sporadic when mobile workers move into areas with low signal -strength - and unpredictable connection interruptions can be devastating to CRM applications. Today's wireless local... [03 Aug 2009]
AutoSelection (GR) Improves Operational Efficiencies With Customer Relationship Management Solution
White Paper AutoSelection (GR) wanted to replace paper-based customer records and isolated e-mail histories with a comprehensive Customer Relationship Management (CRM) system that integrates with the company's... [30 Jul 2009]
Norway Telco Calls Up HP Integrity Superdome to Supercharge Billing and CRM Services
White Paper The company wanted to improve their ability to respond to market and business changes, centralize Customer Relationship Management (CRM) and billing services, and lower server maintenance and support costs. [12 Jun 2009]
Mobile CRM: The Next Big Sales Weapon
White Paper If one's employees are mobile their CRM better be traveling with them. Today's workforce is increasingly mobile. As high as 43% of PC-owning Small and Medium Businesses (SMB's, or... [01 Jun 2009]
The Silver Lining: To Build an Effective Cloud Computing Infrastructure, Start With the Right Core Technology
White Paper A technology with roots in mainframe computing and fueled by the growth of social networking, cloud computing is now attracting attention from the commercial and public market segments, which are exploring it as a means to better manage... [29 May 2009]
Netbooks helping to unwire the enterprise
News The analyst points to the increasing functionality offered by mobile devices as a core catalyst for increased adoption - including email, collaboration, document management, CRM and ERP - adding that... [06 May 2009]
BT's Ribbit tech makes UK debut with Salesforce.com
News Users can also dictate emails over their mobile phone to their CRM system so they can be sent on their return to the office. BT and Salesforce.com have teamed up to bring voice-to-text technology to... [08 Apr 2009]
Mobile operators: It's time to get personal
Comment But this information is often spread across a number of discrete systems, and despite investment in expensive CRM systems by many mobile operators, pulling it together requires time and effort and,... [31 Mar 2009]
CIOs' technology plans unveiled
News Enterprise business applications was fourth on the list, with most emphasis given to ERP and CRM projects, while business intelligence was the fifth technology and strategy issue highlighted by the CIOs. [12 Mar 2009]
