morale
RSS moraleDriving IT Help Desk Efficiency with Customer-Centric Remote Support
White Paper While the obvious objective is to resolve technical issues, IT help desks also battle call length, employee dissatisfaction and low morale. The IT help desk is a high-stress environment - and sometimes it can feel... [22 Oct 2009]
New Insider Threat Emerges in the New Economy
White Paper Information security experts are bracing for the law of unintended consequences to swing into action in 2009 as layoffs, downsizing and low morale bring the worst out of trusted insiders looking to profit off of... [02 Oct 2009]
The Art of Lean Thinking: Influencing the IT Culture
White Paper Drawing on the experience of four IT vice presidents from diverse industries, this ExecBlueprint discusses "lean IT thinking" from multiple perspectives and provides guidance for how today's CTO/CIO can create a more cost- and... [09 Sep 2009]
The Importance of Software Training: Save Money While Improving Workplace Morale
White Paper "Computer rage" is inevitable and costs businesses millions of dollars annually in lost payroll, lack of productivity, and workplace tension. In order to achieve a reduction in the frequency and level of computer rage, businesses must... [23 Jul 2009]
Hundreds of IT jobs to go at Lloyds
News I genuinely believe that the low level of morale in parts of the organisation that arises from the job insecurity must impact upon the way employees in the business feel and the way they interact with customers - if this... [17 Jul 2009]
And the most flexible town in the UK is...
News The YouGov survey of 500 businesses and 4,500 employees, commissioned by mobile operator Orange, also found the majority (72 per cent) of businesses believe flexible working boosts company morale and more than half (53... [27 May 2009]
White Paper: Moving Up the QA Maturity Ladder
White Paper Inefficient QA practices lead to increased defects, lower customer satisfaction, inefficient schedules, lower employee morale and many other ills that affect bottom line numbers by increasing costs. In the white paper... [01 May 2009]
Coke Boosts Staff Morale and Productivity With HighJump Load Optimization
White Paper Durango Coca-Cola wanted to equip its workers with an automated picking and loading system to optimize the productivity of its warehouse. Workers were calculating pallet builds and truck load arrangements by hand, a time-consuming and... [01 Apr 2009]
Get More Out of Performance Reviews
White Paper Deliver higher quality reviews that boost employee morale and productivity Are performance reviews a dreaded exercise that holds little value for your business? If so, it's time to take them to a whole new level -- with... [17 Mar 2009]
9 Critical Reasons to Automate Performance Management
White Paper Boost employee performance and morale More and more, forward-thinking companies like yours are using innovative technology to automate their performance and talent management processes. Isn't it time your company enjoyed... [17 Mar 2009]
Agent Connectivity: Give Your Reps Tools to Drive More Business
White Paper Morale soars, along with their income and profits. Simply stated, a well-conceived and properly implemented ECM system allows agents to handle more clients and increase their earnings potential by working more efficiently. [13 Feb 2009]
Barts hospital virus: "Entirely avoidable"
News Rowe said "this incident could have threatened the wellbeing of patients and morale of staff, as well as the long-term reputation of the trust". The infection of computer systems at Barts and The London NHS Trust was... [30 Jan 2009]
Telepresence tech to cheer Afghan troops
News Nato is using high-end videoconferencing tech to boost morale for service men and women serving in Afghanistan. Nato's Director Lieutenant General, Ulrich H M Wolf, said in a statement: "Being able to give our frontline... [22 Sep 2008]
Flexible working revamp: Nothing to be scared of?
News Office insights… Flexibility the key for women in IT Workers, wi-fi and coffee shops: The perfect blend Wanted: Women must save IT industry Long-hours tech culture hits morale ... [28 Aug 2008]
Work piles up for stressed out techies
News Office insights… Flexibility the key for women in IT Workers, wi-fi and coffee shops: The perfect blend Wanted: Women must save IT industry Long-hours tech culture hits morale ... [27 Aug 2008]
