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Tuvox's Speech Application Paid for Itself in the First Month and Handles Greater Call Volumes
White Paper Like any major mortgage lending and servicing company, ABN AMRO Mortgage faces the challenges of sharp price competition along with highly volatile interest rates. With... [24 Dec 2008]
Voice Self-Service Usage More Than Doubles Within First Month of Adding New Services
White Paper ABN AMRO Mortgage Group (now CitiMortgage) wanted to implement a system that would automatically remember call interaction details and could eliminate simple or redundant tasks, such as... [19 Dec 2008]
