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IT at fault: Millions pay wrong tax amount

News The report by the National Audit Office (NAO) found that up to £880m in pay as you earn (Paye) taxes had not been collected each year, while other taxpayers had overpaid by up to £340m. He pointed to the NAO's findings that the HMRC calculates the...

Tags: nao, tax, hmrc

[02 Apr 2008]

Driver e-services save £33m

News The online services for the DVLA, Driving Standards Agency (DSA) and the Vehicle and Operator Services Agency were singled out for praise in a report by public spending watchdog the National Audit Office (NAO).

Tags: e-services, online, dvla, nao

[16 Jan 2008]

Police seek full costs of HMRC CD search

News At the investigation's peak, 47 detectives from the Met's Specialist and Economic Crime Command were charged with searching for the two CDs that went missing in October last year after a junior official at the HMRC sent them unrecorded in the post...

Tags: hmrc, child benefit, police, data loss

[14 Jan 2008]

A third of gov't data systems need improvement

News A report by the National Audit Office (NAO) into the quality of government data systems said although these systems were broadly appropriate, 35 per cent need strengthening to be resilient enough for purpose.

Tags: government, public sector, databases, data

[20 Dec 2007]

HMRC email rejected filtering of sensitive data

News Emails released by the National Audit Office (NAO) reveal HM Revenue & Customs (HMRC) did not strip out bank account and other sensitive details contained on the two CDs that have gone missing because of the extra cost it could have incurred.

Tags: hmrc, alistair darling, nao, benefit

[23 Nov 2007]

HMRC data blunder to sink ID cards?

News They were posted by a junior HMRC official through its internal mail provider TNT to the National Audit Office (NAO) on 18 October. An anonymous silicon.com reader from Hove said the episode involves "procedural and supervision failures" both at...

Tags: hmrc, id cards, data, cards

[22 Nov 2007]

How did 25 million records get 'lost in the post'?

News The timeline of events shows the National Audit Office (NAO) requested the National Insurance numbers of everyone on the child benefit database from HMRC in March and a junior HMRC official - ignoring standing procedures relating to the security...

Tags: hmrc, alistair darling, data loss, child benefit

[21 Nov 2007]

Public sector wastes millions on IT disposal

News Public sector bodies are wasting around £70m each year by failing to regularly replace their IT equipment, according to a National Audit Office (NAO) report. Head of the NAO, John Bourn, said the government needs to better understand the trade-offs...

Tags: weee, hardware recycling, nao, public sector it

[31 Jul 2007]

Why do public sector projects fail?

Comment The NAO branded the project, "one of the worst public administration scandals of modern times".silicon.com Public Sector An investigation by the National Audit Office (NAO) found that 'go live' of the system had been authorised, despite the CSA and...

Tags: supplier, outsourcing, nhs, public sector

[24 Jul 2007]

A litany of disasters has made shared services easy to swallow

Comment The NAO branded the project "one of the worst public administration scandals of modern times". An investigation by the National Audit Office (NAO) found that go-live of the system had been authorised, despite the CSA and its supplier being aware...

Tags: procurement, pfi, nhs, varney

[20 Jun 2007]

Richard Granger's NHS IT legacy

News The NAO report said the central procurement of contracts included a sound balance of incentives and penalties, saving the NHS £4.5bn. A major report into the NHS IT project by the National Audit Office (NAO) last year provoked more controversy over...

Tags: connecting for health, richard granger, nhs

[18 Jun 2007]

IT upgrade will make NHS better, say doctors

News The spokesperson also praised the team of national clinical leads administering much of the project, and noted that a National Audit Office (NAO) report into the NPfIT, released in June 2006, "complimented the work" they had carried out.

Tags: nhs cfh, npfit, nhs it, nhs

[20 Feb 2007]

Editor's Blog: Olympics as tech showcase?

Comment I'm glad this particular angle is getting more play - and glad our story went live at midnight, as the NAO report was officially made public. I've written and read a lot in the past few years about how the 2008 Beijing Olympics are very much about...

Tags: epassports, 2012 olympics, 3g

[07 Feb 2007]

ePassports come in on budget - though with 'chip gap'

News A report from the National Audit Office (NAO) on ePassports said the IPS has "successfully completed the project" with a total set-up cost of £61m, just under the budget of £63m. The IPS will remedy any problems during this warranty period...

Tags: identity and passport service, epassports, biometric passport, home office

[06 Feb 2007]

Gov eyes more than £800m in public-sector consultant savings

News Government could save up to £810m by making better use of consultants, says the National Audit Office (NAO). In the 2005-06 year, central government spent £1.8bn on consultants while the public sector as a whole spent £2.8bn, according to figures...

Tags: management consultants, consultants, consultant

[15 Dec 2006]

'Red light' warnings for government IT projects rise

News The figures are revealed in the latest National Audit Office (NAO) report Delivering successful IT-enabled business change, which says the changes are difficult to interpret. The NAO report also draws on case studies of 15 central and local...

Tags: nao, government it

[16 Nov 2006]

Farmers' IT system hurt by lack of testing

News According to the National Audit Office (NAO) report into the delays to the EU's Single Payment Scheme, which is worth £1.5bn to 116,000 farmers across England, the risks and complexities of the project were not fully appreciated.

Tags: farmers, government

[18 Oct 2006]

The Weekly Round-Up: 08.09.06

Round-Up A spokesman for the NAO confirmed to silicon.com that the document was 'on the level'. It seems a little more work is needed within the NAO on setting up PDFs. If we promise you this week's Round-Up contains amazing stories of intrigue and scandal...

Tags: weekly round-up, round-up

[08 Sep 2006]

Watchdog to reprobe NHS IT

News A spokesman for the National Audit Office (NAO), which is to carry out the report, said the topic has not yet been set: "With a large ongoing project like this there will be a series of reports. The last NAO report on the NHS IT project, published...

Tags: nhs

[05 Sep 2006]

Tax office CIO gets 20 per cent pay rise

News Whitehall spending watchdog the National Audit Office (NAO) recently praised the handover of the Aspire contract but also warned that the total cost of the 10-year deal could double to £6bn. The annual pay packet of HM Revenue & Customs' IT chief...

Tags: steve lamey, hmrc

[15 Aug 2006]

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