network, management, customer and relationship Articles, Videos, Photos and Opinions

Showing results 1 to 10 of 2652

silicon.com > White Papers > Networking and Communications > Network Technologies

University of Washington Deploys an Avaya IP DECT In-Building Wireless Voice Solution to Enhance Their World-Class IT Customer Service

University of Washington Deploys an Avaya IP DECT In-Building Wireless Voice Solution to Enhance Their World-Class IT Customer Service

The University of Washington Computers & Communications Department wanted to equip their network engineers and other IT Read more

Jun 11, 2008

silicon.com > White Papers > Networking and Communications > Mobile and Wireless

Wireless Network Quality of Service (QoS)

Wireless Network Quality of Service (QoS)

A key challenge faced by enterprise IT management is how to ensure the productivity of the growing population of mobile Read more

Mar 18, 2009

silicon.com > White Papers > IT Management > Business Functions

Siebel CRM Drives Closer Cooperation Between Tata Motors and Dealers to Improve Sales and Service

Siebel CRM Drives Closer Cooperation Between Tata Motors and Dealers to Improve Sales and Service

Tata Motors is India's largest integrated automaker, with a line-up that includes commercial, utility, and passenger veh Read more

Apr 1, 2009

silicon.com > White Papers > IT Management > Business Functions

Restaurantes Toks S.A. De C.V. Improves Customer Service With Integrated Applications

Restaurantes Toks S.A. De C.V. Improves Customer Service With Integrated Applications

Restaurantes Toks faced several management challenges associated with rapid growth, such as optimizing operations and ma Read more

Feb 9, 2008

silicon.com > White Papers > Networking and Communications > Network Technologies

The Motorcity Casino-Hotel Deals a Winning Hand With Its State-of-the-Industry Communications Services

The Motorcity Casino-Hotel Deals a Winning Hand With Its State-of-the-Industry Communications Services

To bring visitors to a rejuvenated downtown Detroit by offering an unrivaled luxury experience throughout this first-cla Read more

Nov 12, 2008

silicon.com > White Papers > Servers and Server OS > Server Platforms - OS

Leading Automotive Dealership Strengthens Security With Network Access Protection

Leading Automotive Dealership Strengthens Security With Network Access Protection

BMW Egypt wanted to improve network protection and reduce the time it spent managing security. Many employees traveled w Read more

Dec 24, 2008

silicon.com > White Papers > IT Management > IT Infrastructure

Extending IT Governance to the Network Infrastructure

Extending IT Governance to the Network Infrastructure

IT organizations are adopting widely accepted reference tools to establish and enforce control over their business criti Read more

Jan 30, 2009

silicon.com > White Papers > Networking and Communications > Telecommunications

Enhance Service Quality and Increase Customer Loyalty

Enhance Service Quality and Increase Customer Loyalty

As telecommunications infrastructures become more complex and the marketplace more competitive, it is essential that ser Read more

Mar 18, 2009

silicon.com > White Papers > Networking and Communications > Network Technologies

Transforming Networks to Deliver Next-Generation Converged Services

Transforming Networks to Deliver Next-Generation Converged Services

This white paper highlights the challenges facing today's communications service providers (CSPs), where fierce c Read more

Mar 18, 2009

silicon.com > White Papers > Enterprise Applications > Customer Management

Consolidating Operations: Network Consolidation Sweeps Up Supply Chain Inefficiencies for Leading Environmental Cleaning Solutions Company

Consolidating Operations: Network Consolidation Sweeps Up Supply Chain Inefficiencies for Leading Environmental Cleaning Solutions Company

As corporations grow, processes and systems require constant evaluation to ensure they effectively support ever-changing Read more

Apr 23, 2009