customer data in news
EDS customers advised to look for price cuts
News But she added: "The combined strengths, assets and R&D capabilities of our two companies will create customer benefits. More on outsourcing… ¦ Gov't stung by 'rip-off' outsourcing deals ¦ Shell signs $4bn IT outsourcing contract ¦ Cloud... [21 May 2008]
Orange cuts voice and data roaming costs
News For voice roaming, Orange is launching an offer called 'Favourite Countries' - which it says will deliver savings of between 18 and 60 per cent off the regulated 'Eurotariff', depending on which European country a customer lives in. [20 May 2008]
XP SP3 starts endless reboot for some AMD PCs
News Those with a problem are encouraged to contact Microsoft's customer support. With that issue, customers running Dynamics Retail Management System could face data loss if they run it in conjunction with SP3. [14 May 2008]
Aviva signs £300m comms deal
News Norwich Union Insurance CEO Igal Mayer said in a statement: "It is important to our market success that we are able to respond to business and customer needs promptly and reliably. The insurance company, which was formed from Norwich Union and GNU... [13 May 2008]
BT adds smart phone to home broadband package
News Obviously the work environment would be where the restriction is but essentially if there's an Exchange server environment there's no reason why a BT ToGo Total Broadband customer [couldn't get their work email on the device]. [08 May 2008]
Microsoft - halted Vista, XP updates resumed
News Those already running Dynamics RMS with one of the Windows updates should contact customer support, it said. A week ago, Microsoft delayed the release of Windows XP Service Pack 3 because of a problem that could lead to data loss when running the... [07 May 2008]
Whitbread serves up £1m saving on card payments
News Additionally, Whitbread will be able to use centrally stored payments data to track and analyse customer spending behaviours. Hospitality group Whitbread has deployed an end-to-end card payment system that is expected to save it £1m per year in... [07 May 2008]
600 HMRC workers caught snooping
News The HMRC has discussed 11 data security incidents involving customer information with the Information Commissioner's Office since April 2005, has stopped data transfers unless there is a business critical need and now demands adequate security... [01 May 2008]
IBM tools to curb data centres' power-hungry appetite?
News William Zeitler, head of IBM's systems and technology group, told Reuters: "Energy efficiency has become a critical business metric, like product reliability and customer satisfaction. The products, announced at an IBM business-partner conference... [01 May 2008]
Geographic database opens doors to private sector
News The value of the NLPG is huge, with companies dealing in fields such as insurance, customer profiling, logistics and satellite navigation potentially finding uses for the database. A national geographical electronic database is now available for... [30 Apr 2008]
FSA warns banks to wise up on security
News The Financial Services Authority (FSA) has warned the banking industry to shape up their attitudes to securing sensitive data and customer information. Following an audit of 39 banks, building societies, insurance companies and financial advisors... [25 Apr 2008]
BT embraces NetSuite's on-demand software
News BT is offering NetSuite's business management applications and will soon provide customer relationship management (CRM) software from SugarCRM. Customers will be able to integrate the CRM applications with existing communications and data systems... [22 Apr 2008]
O2 to launch mobile broadband offering
News If the customer leaves their other O2 service, such as their mobile phone or home broadband service, then O2 will increase its monthly charge from £20 to £30. Jonathan Earle, head of customer acquisitions in O2's broadband division said: "We're not... [17 Apr 2008]
HSBC loses 370,000 customers' details
News The spokesman said the bank would be contacting every customer affected by the loss and was trying to locate the CD. Nationwide was also fined £980,000 after a laptop containing confidential customer details was stolen from an employee's home. [07 Apr 2008]
eSure creates customer 'information hub'
News Web and phone insurer eSure is creating a single "information hub" to improve the management and quality of customer data and reduce duplication. The technology is a plug-and-play architectural component that sits on top of eSure's various... [26 Mar 2008]
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