requests in news

IBM snaffles Congestion Charge contract

News She said: "We have received requests from customers who want more flexibility in the service, especially in respect of automated payments. Transport For London (TfL) has awarded a contract to IBM to manage the systems... [26 Oct 2007]

ID cards will be secure, insists Home Office

News Such security systems mean any request for NIR information will have to pass through a number of intermediate systems and filters to make sure only authenticated and authorised requests can get through and the number of... [25 Oct 2007]

Littlewoods automates back-office

News Littlewoods Everyday Financial Solutions director of operations, Steve Mound, said in a statement: "The organisation's strategic IT roadmap was creating challenges in fixing a growing number of day-to-day business requests. [04 Oct 2007]

Experian adds anti-fraud tool

News According to banks clearing service VocaLink, two per cent of the six billion direct debit and credit requests fail or are applied to invalid accounts every year, costing £3bn per year in repair costs. [03 Oct 2007]

Sony USB device harbouring "nasty" rootkit

News Sony Australia has not responded to multiple requests for comment. Sony says the rootkit-like behaviour of a device driver used to run its biometric Micro Vault USM-F thumb drive was unintentional. A Sony Sweden... [03 Sep 2007]

TorrentSpy out of luck in email hacking suit

News The MPAA, which says that illegal file-sharing costs the film industry more than $2bn annually, did not respond to interview requests. A lawsuit filed last year by TorrentSpy - a BitTorrent search engine - that accused... [29 Aug 2007]

Skype swats "massive" outage bug

News Skype's statement said: "This caused a flood of login requests which, combined with the lack of peer-to-peer network resources, prompted a chain reaction that had a critical impact. Skype has fixed a software bug that... [20 Aug 2007]

Keep call-log data for a year, telcos told

News The data must be stored and transmitted without undue delay in response to requests. UK telecoms companies will be required to retain call log information for 12 months after an EU-based directive was signed into law by... [31 Jul 2007]

ID card project gets new boss

News Meg Hillier is the new Parliamentary Under-Secretary of State for Identity, with responsibilities that include the identity card project, Freedom of Information requests and criminal records. The national ID card project... [27 Jul 2007]

iPhones causing network chaos?

News According to Network World, Apple's heavily hyped handset has been playing havoc with the wireless infrastructure at Duke University in North Carolina by flooding access points (APs) with as many as 18,000 MAC address... [18 Jul 2007]

IM users to get etiquette lessons

News Key points from the guide include only using IM for short requests which require immediate response and using email when later discussion is needed. Business people can now find out whether they should be talking to... [06 Jul 2007]

Councils save £1.4m per year on contact centre

News Up to £1.4m per year will also be saved on joint maintenance and operational costs, once the CRM system is able to resolve 80 per cent of service requests at the first point of contact.silicon.com Public Sector [29 May 2007]

Murdoch snaps up Photobucket - source

News Representatives from both companies did not respond to interview requests. Rupert Murdoch watched Google snatch YouTube but he's not letting Photobucket get away. Social-networking site MySpace, owned by Murdoch's News... [08 May 2007]

Vonage refused a retrial in Verizon patent suit

News Verizon representatives didn't respond to requests for comment on this latest news. A US appeals court has denied Vonage's request for a retrial of a patent case it lost against Verizon Communications earlier this year. [04 May 2007]

Windows users 'paying $20 patent tax'

News Microsoft did not respond to requests for comment. Every time businesses and consumers shell out for a copy of Windows, they could be paying $20 to keep Microsoft's patent lawyers happy. According to the Software Freedom... [20 Apr 2007]

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Account Team Leader (Service Desk)

Line management of approximately 10 staff responsible for the effective processing of Incidents, Service Access Requests and Work Requests in line ...

Account Team Leader (Service Desk)

Line management of approximately 10 staff responsible for the effective processing of Incidents, Service Access Requests and Work Requests in line ...

Request Management Analyst

The successful candidate will be responsible for processing of requests and authorisations. You will be managing incoming requests to an inbox and ...

Request Management Analyst

The successful candidate will be responsible for processing of requests and authorisations. You will be managing incoming requests to an inbox and ...

Request Management Analyst

The successful candidate will be responsible for processing of requests and authorisations. You will be maintaining mail boxes, constantly monitoring ...


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