voice over ip in news
Call centres lose in love stakes
News The main enabler for contact centres to get more cross-channel communications is the adoption of voice over IP and IP-based networks, Scott added. More than three in five contact centres have introduced IP networks - a 10 per cent increase over... [20 Mar 2007]
CIO Jury: Is VoIP secure enough for business?
News Voice over IP is secure and reliable enough for businesses to use in the corporate environment, according to UK IT bosses. Neil Bath, IT director at Brewin Dolphin Securities, said the main concern to date has been the use of a single network for... [16 Mar 2007]
Verizon wins $58m damages from Vonage
News Vonage, which provides a service that turns broadband connections into phone lines, was found by a jury in the US to have infringed patents that cover the technology used to connect these voice over IP calls to the regular phone network, as well... [09 Mar 2007]
Cost, quality top businesses VoIP priorities
News Cost and quality of service remain the top concerns for businesses using voice over IP. Improving customer service and encouraging flexible working, cross company communication and teleworking were the next most popular reasons to use IP telephony. [08 Mar 2007]
Cisco's comms suite goes mobile
News Even though sales seem to be strong for this product line, Cisco is likely to continue to face some tough competitors, including Microsoft, which is working with voice veteran Nortel Networks. Cisco still generates the bulk of its revenue from... [06 Mar 2007]
BT VoIP plays doctors and nurses
News Doctors and nurses in the Sherwood Forest Hospitals NHS Foundation Trust are ditching the traditional phone and pager for a voice over IP system from BT. Around 1,200 medical staff in Nottinghamshire are now carrying Vocera VoIP devices which can... [23 Feb 2007]
Apple and Cisco kiss and make up
News Cisco's home networking division, Linksys, has been using the iPhone trademark on a new family of voice over IP phones since early last year, Cisco said. Apple and Cisco Systems have settled the trademark-infringement lawsuit over the use of the... [22 Feb 2007]
Cisco warns over IP phone flaws
News While attacks on voice over IP systems are rare, security flaws could become a growing concern for network administrators, especially as the number of companies using VoIP technology increases. Cisco's IP telephony business has been growing strong... [21 Feb 2007]
Vonage buckles up for Verizon patent suit
News For example, Vonage uses voice gateways from Cisco Systems to route voice traffic over the internet, connecting IP phone calls to the regular phone network. In the fourth quarter, Vonage added only 166,000 new subscribers for its voice over IP... [21 Feb 2007]
Gizmo offers VoIP calls in a flash
News What makes Gizmo Call different from other voice over IP calling applications, such as Skype, is that it doesn't require a traditional software download or registration or an account set up. SIPphone is launching a new service called Gizmo Call... [31 Jan 2007]
CIO Agenda: The 2007 tech shopping list
News Other hot areas include voice over IP (42 per cent), customer relationship management (42 per cent), storage (37 per cent), web services (31 per cent) and business intelligence (31 per cent). What's in store for IT over the next 12 months? [15 Jan 2007]
Vonage taps into EarthLink's citywide wi-fi
News Internet phone company Vonage said it plans to use EarthLink's citywide wi-fi infrastructure to provide wireless broadband service along with its voice over IP service to US customers. But the company has said that it will bundle the service with... [09 Jan 2007]
iPhone launches - but not from Apple
News Linksys, a division of networking giant Cisco, has unveiled a line of voice over IP phones that will go by the name iPhone. An Apple spokeswoman said the company does not comment on rumours and would not comment on whether it would engage in a... [19 Dec 2006]
SMEs get smart about VoIP
News In a recent survey of small and medium-sized enterprises, 28 per cent cited reduced costs as a reason to switch to IP telephony while nearly as many - 24 per cent - said they are attracted to voice over IP because of the increased functionality it... [07 Dec 2006]
BT hooks up first 21CN customers
News Cardiff, Bridgend and the Pontypridd area are next on BT's list to have their voice and broadband services switched to 21CN. The 21CN project is BT's plan to switch its copper circuit-switched networks to a single IP-based core infrastructure, with... [28 Nov 2006]
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