efficiency it in news
Guardian Royal Exchange cuts 300 call centre jobs
News The restructuring programme is intended to create a clearer identity, improve efficiency and reduce costs - giving customers a better service. The spokesman claimed there is no contradiction in reducing the number of agents in customer services and... [15 Oct 1998]
UK health service gives Read Codes a second chance
News The coding system - which classifies and orders all healthcare information to bring more efficiency into the NHS - will now be resurrected because its value cannot be ignored, according to the source. [07 Oct 1998]
Intel axes 650 staff at ex-Digital plant
News Intel claims the move will increase efficiency but not reduce output. Intel is to make 650 staff redundant at the Massachusetts-based Alpha plant it bought from Digital last year. The job cuts count for 40 per cent of the total staff employed at... [23 Sep 1998]
Philips profit warning prompts share slide
News Philips will now focus on brand boosting and IT infrastructure upgrades to increase efficiency. Dutch electronic consumer goods giant, Philips, has experienced a 17 per cent slide in shares on the back of a profit warning issued yesterday. [22 Sep 1998]
Smartcards help deliver financial services over the till
News The transaction speed of the cards will minimise the delay to other queuing customers and increase efficiency. The Co-operative Bank has set up a committee to explore to best ways to deliver financial services through Co-op supermarket stores. [16 Sep 1998]
C&WC IT operation outsourced to IBM
News C&WC said savings made through the partnership will be reinvested in IT to improve business efficiency and customer service. Cable & Wireless Communications (C&WC) and IBM have ended weeks of speculation and confirmed a £1.8bn ($3bn), ten year... [03 Sep 1998]
IBM database helps UK doctors keep track
News Sharing this information will allow GPs to analyse prescription information and introduce more efficiency into the process. The Prescription Pricing Authority (PPA) has begun trials of a Web-based database application to be used by doctors to cut... [26 Aug 1998]
In brief: S Black buys accounting software from Systems Union
News Year 2000 and euro compliancy partly drove the decision, but the need for improved efficiency and reporting features was more urgent, according to FD John Lowton. Chemicals company S Black has revamped its accounting system with a £90,000... [27 Jul 1998]
Abbey National picks up data centre award
News We assess hard data such as use of resources, efficiency in the manufacturing cycle, the quality of contracts and procurement habits," he said. Abbey National's Life division has won the Compass 1998 award for the fastest rate of improvement in a... [22 Jun 1998]
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