CRM in news
RSS CRM in newsSalesforce.com plans social networking for business
News When Chatter goes live it will be added to paid editions of Salesforce CRM and Force.com. Salesforce.com has unveiled a technology that it says will bring the functionality of consumer technologies such as Facebook and... [19 Nov 2009]
Telegraph CIO on the rocky road to going Google
News The business also uses hosted CRM from Salesforce.com to manage its subscription service and advertising sales, as well as its expanding ecommerce business. Businesses thinking of switching to cloud computing should... [04 Nov 2009]
Sage takes CRM to Amazon's cloud
News The CRM arm of Sage unveiled the cloud version of its SalesLogix suite this week, which is to be hosted on Amazon's EC2 cloud infrastructure. Business software maker Sage has begun a cloud computing pilot. [18 Sep 2009]
Microsoft puts flesh on Azure's bones with pricing details
News As well as increasing the number of datacentres it uses and the territories it expects to offer ASP in the future, Microsoft is also planning to bring developer versions of SharePoint and Dynamics CRM to the Azure Web... [14 Jul 2009]
Microsoft CRM boards the Twitter train
News The company announced on Friday that its Dynamics CRM software will have a 'Social Networking Accelerator' component that will allow companies to monitor what customers are saying on Twitter, and to provide information... [10 Jul 2009]
BT virtually moves to the cloud
News We've begun to deliver communications-as-a-service and hosted services for voice, unified communications and CRM, and we see a roadmap where people want to be able to provision an infrastructure end-to-end. [19 Jun 2009]
Salesforce.com has cloud in its Sites
News As Sites runs on Force.com, the applications and websites can be linked to CRM data already hosted on the platform. Those things have traditionally been really hard to do and require a lot of integration of different... [15 Jun 2009]
Data predictions made easier in the cloud
News The service oriented architecture approach will be key in allowing SPSS technology to improve the data businesses have access to for their CRM and ERP systems Noonan explained. Predictive analytics software maker SPSS... [14 May 2009]
Netbooks helping to unwire the enterprise
News The analyst points to the increasing functionality offered by mobile devices as a core catalyst for increased adoption - including email, collaboration, document management, CRM and ERP - adding that additional business... [06 May 2009]
Telegraph CIO ready for an all-cloud back office
News The business is now using hosted CRM from Salesforce.com to manage its subscription service and advertising sales, as well as its expanding ecommerce business. The Telegraph Media Group is embracing cloud computing in a... [08 Apr 2009]
BT's Ribbit tech makes UK debut with Salesforce.com
News BT and Salesforce.com have teamed up to bring voice-to-text technology to CRM via the Ribbit internet-telephony platform. Ribbit for Salesforce allows sales reps to phone details of leads or meetings back to the office... [08 Apr 2009]
A public sector romance and 10 per cent UK headcount cut
News The outsourcer has already made some progress with the announcement today of a multimillion-pound contract to integrate financial, case management and CRM systems for the Child Maintenance and Enforcement Commission. [07 Apr 2009]
Tesco buys into SaaSy CRM
News Tesco has adopted on-demand CRM technology to improve customer service for people buying electrical items from the retails giant's stores or website. Working with hosted CRM software specialist RightNow,... [02 Apr 2009]
NetSuite builds Suite in the clouds
News The SuiteCloud platform will be built on core NetSuite enterprise resource management software, as well as its CRM and ecommerce offerings. NetSuite on Thursday unveiled its SuiteCloud Ecosystem, expanding its on-demand... [20 Mar 2009]
Cloud computing? No thanks, say CIOs
News CRM is the most popular hosted application, according to the survey, followed by data storage, recruitment management, wikis, email and social media. Despite the hype, it seems IT chiefs are still not ready to move their... [16 Mar 2009]
