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The high-tech road to happiness

News Ambitious proposals in the Highways Agency's (HA) business plan for 2008-09 will build on the success of the six-month pilot of the Active Traffic Management (ATM) system on the M42. The Highways Agency is currently waiting for permission from...

Tags: cars, highways agency, traffic

[01 Apr 2008]

Windows-based cash machines 'easily hacked'

News It adds this device should be separated from the rest of the bank's network and that all traffic coming out of the ATM should be encrypted. Security vendor Network Box illustrated this threat by showing that only the PIN number was encrypted when...

Tags: atm, banks, malware, box

[04 Mar 2008]

HSBC computer fault denies customers account access

News The spokesman said: "The way customers access the bank - using the ATM, telephone and internet banking all rely on the same customer database, so if one part suffers problems the effects follow through the system.

Tags: hsbc, atm, bank, fault

[25 Feb 2008]

HSBC rolls out free convenience store ATMs

News Individual deployments are also dependent on whether shopkeepers want to replace a fee-charging ATM - for which they receive a percentage of the revenues - with a free one. There has been a groundswell of hostility towards fee-charging ATMs and the...

Tags: hsbc, newsagent, atm, cash

[22 Jan 2008]

UK behind on online banking

News According to Forrester principal analyst, Alyson Clarke, the strategy of offering branch, phone and ATM services for free is the biggest factor causing the slow uptake of online banking in the UK. The UK is an online banking laggard, with only a...

Tags: banking, forrester, online, banks

[06 Nov 2007]

ID cards will be secure, insists Home Office

News Abagnale also disagreed with the more general use of biometrics as an identification tool and said: "I support biometrics for entry to buildings, access to buildings and access to computers [but] I do not support biometrics as a device which...

Tags: id cards, biometrics, full disclosure

[25 Oct 2007]

RBS, NatWest customers get to go mobile

News The service will be offered in collaboration with MoniLink, the joint venture between ATM network operator VocaLink and mobile banking company Monitise. Royal Bank of Scotland Group (RBSG) will launch a mobile banking service in September for 13...

Tags: monilink, mobile banking, natwest, royal bank of scotland

[15 Aug 2007]

Are ATMs punching holes in customer confidence?

News One in three bank customers would switch their account based on the condition of the bank's ATM network, research claims. According to a study sponsored by ATM software company Level Four, 38 per cent of the 1,000 respondents said they would...

Tags: bank, customer loyalty, atm

[13 Aug 2007]

Vodafone rings up free mobile banking service

News The service has been developed by Monilink as a joint venture between mobile banking company Monitise and VocaLink - the company behind the UK's ATM network. Vodafone UK customers can access their bank accounts for free from internet-enabled mobile...

Tags: vocalink, monetise, link, monilink

[10 Jul 2007]

Cashing in on the ATM revolution

News The ATM, or hole-in-the-wall as it is affectionately known, has been a part of the high-street banking environment for around 40 years. On top of this are plans to move to a common communication standard - XFS - which allows core banking systems to...

[02 May 2007]

Voca finds the missing Link

News The combined company will be known as VocaLink - and will see payment processing, through Voca, added to ATM services and real-time payments, through Link. Voca and Link intend to merge to form one of Europe's largest payment processing organisations.

Tags: payment, online payments, link, real-time

[06 Mar 2007]

430 jobs for Scotland as US firm opens call centre

News First Data International sells electronic processing, ATM and POS services, and customer management to card issuers in nearly 70 countries. First Data, the US payments processing company, is to open a call centre in Glasgow creating 430 jobs over...

Tags: call centre

[14 Nov 2006]

HSBC crash leaves customers cash-strapped

News He said: "We had some issues which meant the card reader in the ATM or in the device in the shop were unable to communicate with our system and approve transactions. An HSBC network crash left thousands of customers without cash and unable to use...

Tags: hsbc

[16 Oct 2006]

Banks ignore tech at their peril

News In 2003 the bank linked its ATM network to its data warehouse and customer relationship management system.silicon.com Financial Services Banks could improve their customer service by embracing new technologies but are proving to be slow on the...

Tags: banks, crm, wireless, banking

[28 Sep 2006]

Sainsbury's banks £3.5m on ATM security

News ATM skimming accounts for the greatest proportion of cash machine fraud in the UK. Sainsbury's Bank is investing £3.5m to protect its 885 cash machines against fraudsters. The money will be spent on installing CCTV and introducing anti-skimming...

Tags: sainsbury's

[30 Aug 2006]

Phishers adding VoIP to their bag of tricks?

News As a precaution, people should not dial phone numbers received in an email message and should double-check and dial the numbers printed on ATM and credit cards instead, it advised. In a new twist on phishing, fraudsters are sending out emails that...

Tags: phishing attacks, phishers, phishers, phishing

[28 Apr 2006]

Are cash machines heading for extinction?

Are cash machines heading for extinction?

News So what does this inevitable march of the credit and debit card mean for the ATM, the humble 'hole in the wall' where most of us pick up our paper spending money? Analyst Tower Group predicts that we could soon see the demise of the ATM as new...

Tags: atm

[25 Apr 2006]

PayPal kicks off UK credit card

News Earlier this year, Iddison told silicon.com: "People also want access to their funds and will want to go to an ATM and pull money out. PayPal Europe is to launch its own MasterCard credit card in the UK.

Tags: paypal

[13 Apr 2006]

Investment banks - now hiring IT workers

News Butterfield said: "Spending on IT security is being ramped up and over the next few years development of new ATM services and banking by mobile phone should see demand for IT staff in the high street banking sector climb.

Tags: jobs

[28 Mar 2006]

Where next for PayPal?

Where next for PayPal?

News But people also want access to their funds and will want to go to an ATM and pull money out. Online payments company PayPal is looking to extend its reach beyond its online shopping beginnings. The company is growing fast - its set to add 600 jobs...

Tags: paypal

[21 Mar 2006]

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