crm sales process in news
BlackBerry users pining for CRM
News Last year a UK healthcare equipment manufacturer armed its sales teams with a mobile CRM solution, deployed on BlackBerrys, to enable them to deal with the complexity of the NHS procurement process. Nearly a third (29 per cent) of UK executives... [01 Feb 2007]
Mobile CRM leaves sales teams in good health
News UK healthcare equipment manufacturer Huntleigh Technology has armed its sales teams with a mobile CRM solution to enable them to deal with the complexity of the NHS procurement process. The greater mobility afforded by the SalesLogix handheld and... [23 Jun 2006]
RIM: Email? Been there, done that
News The BlackBerry maker has launched its Enterprise Server for Mobile Data Solutions (MDS), allowing companies to mobilise data apps, including field service applications, sales force automation and CRM, without having to deploy email alongside. [16 May 2006]
NetSuite announces raft of new customers
News Both companies said the ability to tightly integrate processes such as accounts, sales and CRM were a major factor in switching to NetSuite. CRM on-demand vendor NetSuite has further demonstrated the momentum behind the software-as-a-service model... [29 Nov 2005]
IT pros in demand in 2005
News The industry is demanding skills in project management, IT sales, security, .Net development, business process analysis and CRM/ERP, according to a three-month forecast by recruitment agency Hays IT. According to Noblet, "as companies grow they are... [10 Feb 2005]
Salesforce.com gets closer to Office
News Microsoft is also looking to improve links between Office and its own sales force application, called Microsoft CRM. Salesforce.com already sells an edition of its sales application that feeds information, such as customer reports, into Microsoft's... [03 Feb 2005]
CRM software or CRM shelfware?
News The software makers tout CRM as a tool to help companies save money and boost customer loyalty, because it's designed to streamline corporate sales, marketing and call centre activities. CRM was a hot growth area in the business applications market... [04 Mar 2003]
CRM market in the doldrums
News Vendors that concentrate on process-oriented applications such as sales force automation will struggle while those who encompass whole business processes, for example linking analytics to front office CRM software, will be in a market that will... [06 Feb 2003]
Keep it simple: The secret of CRM success
News Epiphany is the bank's other CRM supplier although Silby added that he also relies on bespoke software "which is essential to deliver a sales process that has competitive edge". One of the UK's largest high-street banks has launched a robust... [09 Sep 2002]
Bricks and mortars fail to look after online customers
News Companies might start the CRM process on the internet and complete it through a call centre. According to Jupiter analyst Nick Jones, European companies may be coming to terms with CRM in the real world, but they are failing to exploit it properly... [15 Sep 2000]
E-businesses get relationship guidance
News IDC stresses the importance of customer relationship management (CRM) technology, which it places in three categories: post-sales follow-up, customer segmentation and evaluation, and stickiness drivers. [06 May 1999]
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