crm system solution in news
'Why CRM is like love' - Gartner
News Businesses need to understand good customer service does not begin or end with the purchase of a CRM solution, according to Gartner. He said: "Our core CRM is built around a seven-year-old system. Yet they tell me they're not doing CRM," he added. [07 Mar 2007]
Shortlists for CNET tech awards unveiled
News Banner - Siebel CRM Index RIM - BlackBerry Enterprise Solution v4.1 Liverpool Direct - Comino EDM & workflow solution, utilising Kodak scanning technology Symbian - Symbian's Content Management Solution [07 Jul 2006]
Thomas Cook CRM's right here, RightNow
News Flythomascook.com, the discount airfare arm of travel agent Thomas Cook, has announced a deal with on-demand CRM vendor RightNow to help the company handle a growing number of customer queries. Milsom said although the site is only 18 months old... [05 Jun 2006]
SAP muscles into the CRM arena
News With the debut of its SAP CRM on-demand solution hosted service, SAP said it wants to be a hybrid model aimed at large and medium-sized businesses. The software giant aims to allow customers to take any customisations they have made to their SAP... [03 Feb 2006]
IT pros in demand in 2005
News The industry is demanding skills in project management, IT sales, security, .Net development, business process analysis and CRM/ERP, according to a three-month forecast by recruitment agency Hays IT. According to Noblet, "as companies grow they are... [10 Feb 2005]
Derby to pay Capita £11.25m to roll out e-government
News Capita Software Services is currently designing and developing a customer contract centre for Carlisle, based around its own CRM and e-government solution. Core to the project will be a CRM system complete with call centres. [22 Jul 2004]
NTL turns to Microsoft for portal and back end
News The cable company's frontline staff will connect to all manner of back end systems - covering areas such as billing, workflow management and CRM - using a portal and Microsoft Biztalk software. We have] a more business-oriented technology solution. [24 Mar 2004]
Council chooses Fujitsu for £6m e-government deal
News Future developments over the next year will add e-procurement functions and include the evaluation of customer relationship management (CRM) technology. The decision was made early on to use this opportunity to not only replace these systems with... [17 Jun 2003]
How it works - the next Microsoft Office
News This could be especially important as Microsoft advances into the CRM and ERP markets, he added. What's new about this isn't the notion of embedding one document within another but they're coming up with a workable XML solution," DeGroot said. [09 Oct 2002]
AvantGo muscles in to mobile CRM world
News Mobile data portal AvantGo has started a concerted push into the world of CRM with the launch today of a product aimed at speeding up the wireless deployment of sales force automation applications. If the product proves successful, it will... [09 Jul 2001]
Nortel changes CRM tack
News It's about seamless integration of the supply chain system to CRM. According to Joe Davis, vice president and general manager of Nortel's ebusiness solutions unit, B2B will account for 90 per cent of internet transactions by 2003, but many... [10 Nov 2000]
Keep updated for stories matching crm system solution in news via RSS
