crm system in news
RIM reveals BlackBerry roadmap
News This belief underpins its recent partnership with enterprise software giant SAP to deliver CRM via the BlackBerry. Giving a keynote speech at WES - which included a demonstration of SAP's CRM software running on the latest BlackBerry device - Mike... [14 May 2008]
XP SP3 starts endless reboot for some AMD PCs
News Check out silicon.com's latest Cheat Sheets… Google Android Video: ID cards BBC iPlayer Galileo CRM Biometrics The company had to delay the release of the XP update after discovering at the 11th... [14 May 2008]
UK should 'abandon' software market to China
News Check out silicon.com's latest Cheat Sheets… Galileo CRM Biometrics Encryption The European Information Technology Observatory software revenues forecast for the UK for 2008 predicted €10bn revenue from system... [14 May 2008]
BT embraces NetSuite's on-demand software
News NetSuite software provides a single system for a variety of purposes such as enterprise resource planning, CRM and ecommerce. BT is offering NetSuite's business management applications and will soon provide customer relationship management (CRM... [22 Apr 2008]
eBay bans bad feedback as customers scared off by nasties
News Check out silicon.com's latest Cheat Sheets… Galileo CRM Biometrics Encryption In move to curtail retaliation by vengeful sellers in its feedback system, eBay plans to prohibit sellers from posting negative... [06 Feb 2008]
$12bn tech spend for UK SMEs in 2007
News Almost all companies I come across now would have some sort of content management system, ranging from Outlook to full-blown CRM [Customer Relationship Management]. Rising technology costs saw SMEs in the UK spending $12bn on IT last year. [14 Jan 2008]
Carphone Warehouse signs $200m Indian IT deal
News Patni is one of Carphone Warehouse's biggest IT suppliers and already works on the company's CRM system and runs some legacy applications offshore. Mobile phone retailer Carphone Warehouse has signed a $200m five-year deal with Indian IT company... [18 Oct 2007]
CIOs face tough on-demand choices
News On the one hand there are the on-demand pure-play start-ups such as NetSuite and Salesforce.com, with their sales force automation and CRM tools, up against the traditional big vendors such as Microsoft, Oracle and SAP which have been slow to... [20 Sep 2007]
PlusNet admits losing customers' email
News PlusNet was bought by BT at the end of last year, largely for its CRM system. PlusNet has again lost some of its customers' emails, echoing troubles experienced by the ISP last year. In July 2006, it lost thousands of customers' emails - totalling... [24 Aug 2007]
BT pumps millions into customer service system
News BT is to roll out an upgraded system for its online customer service after signing a multimillion dollar contract with CRM software company, RightNow. The five year deal will see RightNow provide BT with a knowledge management system for 10,000... [22 Aug 2007]
Rohan wraps up tech overhaul
News Rohan has integrated its retail management, mail order, CRM and wholesale back office systems using Progress Software. It uses a messaging system from the company called Sonic Enterprise Service Bus as a backbone to provide communications between... [25 Jul 2007]
Move over killer apps, the platform era is here
News Marc Benioff, chief executive of CRM specialist Salesforce.com, said: "The internet is the new operating system. Having a killer app alone is not enough to succeed - successful online businesses are those that evolve into web platforms which... [13 Jul 2007]
Councils save £1.4m per year on contact centre
News Up to £1.4m per year will also be saved on joint maintenance and operational costs, once the CRM system is able to resolve 80 per cent of service requests at the first point of contact.silicon.com Public Sector [29 May 2007]
CA: We're not the company we were five years ago
News USM will give companies a common view of the IT services they use - something like the common view of the customer which is provided by CRM, he said. Speaking at the CA World event, John Swainson said CA has made significant changes - including... [24 Apr 2007]
Local government tech contract bonanza
News This week has seen a blizzard of contract signing across local government, with deals involving HR, mobile working, CRM and remote teaching technologies. In other public sector contract news, Falkirk Council has awarded Graham Technology a contract... [29 Mar 2007]
Keep updated for stories matching crm system in news via RSS
