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News Those with a problem are encouraged to contact Microsoft's customer support. With that issue, customers running Dynamics Retail Management System could face data loss if they run it in conjunction with SP3.
[14 May 2008]
News Norwich Union Insurance CEO Igal Mayer said in a statement: "It is important to our market success that we are able to respond to business and customer needs promptly and reliably. The insurance company, which was formed from Norwich Union and GNU...
[13 May 2008]
News Obviously the work environment would be where the restriction is but essentially if there's an Exchange server environment there's no reason why a BT ToGo Total Broadband customer [couldn't get their work email on the device].
[08 May 2008]
News Those already running Dynamics RMS with one of the Windows updates should contact customer support, it said. A week ago, Microsoft delayed the release of Windows XP Service Pack 3 because of a problem that could lead to data loss when running the...
[07 May 2008]
News Additionally, Whitbread will be able to use centrally stored payments data to track and analyse customer spending behaviours. Hospitality group Whitbread has deployed an end-to-end card payment system that is expected to save it £1m per year in...
[07 May 2008]
News The HMRC has discussed 11 data security incidents involving customer information with the Information Commissioner's Office since April 2005, has stopped data transfers unless there is a business critical need and now demands adequate security...
[01 May 2008]
News William Zeitler, head of IBM's systems and technology group, told Reuters: "Energy efficiency has become a critical business metric, like product reliability and customer satisfaction. The products, announced at an IBM business-partner conference...
[01 May 2008]
News The value of the NLPG is huge, with companies dealing in fields such as insurance, customer profiling, logistics and satellite navigation potentially finding uses for the database. A national geographical electronic database is now available for...
[30 Apr 2008]
News The Financial Services Authority (FSA) has warned the banking industry to shape up their attitudes to securing sensitive data and customer information. Following an audit of 39 banks, building societies, insurance companies and financial advisors...
[25 Apr 2008]
News BT is offering NetSuite's business management applications and will soon provide customer relationship management (CRM) software from SugarCRM. Customers will be able to integrate the CRM applications with existing communications and data systems...
[22 Apr 2008]
News If the customer leaves their other O2 service, such as their mobile phone or home broadband service, then O2 will increase its monthly charge from £20 to £30. Jonathan Earle, head of customer acquisitions in O2's broadband division said: "We're not...
[17 Apr 2008]
News The spokesman said the bank would be contacting every customer affected by the loss and was trying to locate the CD. Nationwide was also fined £980,000 after a laptop containing confidential customer details was stolen from an employee's home.
[07 Apr 2008]
News Web and phone insurer eSure is creating a single "information hub" to improve the management and quality of customer data and reduce duplication. The technology is a plug-and-play architectural component that sits on top of eSure's various...
[26 Mar 2008]
News The SAP for Banking platform will replace Nationwide's Unisys and Fujitsu legacy systems for its banking, savings, mortgage and customer service systems. A is for AbroadB is for BladesC is for Carbon footprintD is for Data centresE is for Energy...
[18 Mar 2008]
News When this happens, will you be a cloud or a cloud customer? Cloud computing looks very much like the instantiation of many vendors' visions of the data center of the future; it's an abstracted, fabric-based infrastructure that enables dynamic...
[11 Mar 2008]
News European businesses are failing to meet customer expectations due to ineffective use of Customer Relationship Management (CRM) technology - and UK consumers are suffering the most. More than half of consumers feel customer service operations are...
[07 Mar 2008]
News Davis also backed silicon.com's calls for Full Disclosure, saying the Conservatives would introduce laws that would force companies to disclose when they lost their customer's details. The government has created data systems that are valuable...
[06 Mar 2008]
News Martin Greenwood, programme manager for Socitm Insight and author of the report, said with widespread internet access there should be a focus on encouraging greater levels of take-up of online services and improving customer access.
[04 Mar 2008]
News ATMs today face the internet-born threat of worms and denial of service attacks, as well as being at risk from malware that can harvest customer data or hijack machines. A compromised ATM could result in a network being forced offline, and/or lost...
[04 Mar 2008]
News He said that customer demand for data centres based in London remained high, fuelled by a desire for low latency and co-location with existing offices. Power supply issues and soaring lease costs in London are being blamed for forcing companies to...
[27 Feb 2008]
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