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AstraZeneca simplifies outsourcing rules

News AstraZeneca has outsourcing contracts with a range of providers including BT, Cognizant and IBM across 61 centres globally. More on outsourcing…  Gov't stung by 'rip-off' outsourcing deals  Shell signs $4bn IT outsourcing contract...

Tags: astrazeneca, offshoring, outsourcing

[19 May 2008]

Revealed: Cyber crimefighting successes

News Soca has also sent out 46 alerts to UK business, which included 11 alerts to UK financial institutions detailing more than 46,000 online account details that had been compromised by phishing and virus attacks, a system for UK call centres to...

Tags: nhtcu, soca, cyber crime

[15 May 2008]

Google lays out mobile future

News London is now the main base for Google's mobile application development - with an 80-strong team - but the company also has centres in Bangalore, Beijing, Tokyo, Waterloo in Canada and Silicon Valley.

Tags: web, apps, android, mobile

[13 May 2008]

Green dream fuels shift in Whitehall

News Rationalising its data centres through virtualisation - recently enabling a cluster of 260 servers to be replaced by just 24. A is for AbroadB is for BladesC is for Carbon footprintD is for Data centresE is for Energy sourcesF is for FreecycleG is...

Tags: energy, climate change, green

[09 May 2008]

UK blueprint on how tech can beat climate change

News Suffolk said it was important for CIOs to begin by mastering the basics in cutting carbon, such as: using equipment for longer, using DC power and fresh air cooling in data centres, switching off computers out-of-hours, reducing employee-to...

Tags: climate change, energy, green it

[08 May 2008]

India edgy about outsourcing newbies?

News He added it would help stimulate new development centres and associated infrastructure in India's less developed cities. More on outsourcing…  Gov't stung by 'rip-off' outsourcing deals  Shell signs $4bn IT outsourcing contract...

Tags: india, offshoring, outsourcing

[06 May 2008]

IBM tools to curb data centres' power-hungry appetite?

News The products, announced at an IBM business-partner conference in Los Angeles, are designed to measure power consumption and reduction across energy-hungry computer data centres that run corporate networks and websites.

Tags: data centres, ibm, green

[01 May 2008]

EU healthcare reaps benefits of broadband

The survey also found GPs often transfer data electronically with laboratories (40 percent) — but less often to other health centres (10 percent). Administrative patient data is stored electronically in 80 percent of GP surgeries, while almost all...

[29 Apr 2008]

Euro e-health getting the right attention

News The survey also found GPs often transfer data electronically with laboratories (40 per cent) - but less to other health centres (10 per cent). Administrative patient data is stored electronically in 80 per cent of GP surgeries, while almost all (92...

Tags: telemonitoring, healthcare, e-health

[28 Apr 2008]

China key to Indian IT growth

News China will take centre stage for this growth, with Satyam planning to boost its 1,000-strong employee base there to 10,000 and to increase the number of development centres in the country from the five it currently owns.

Tags: satyam, offshore, outsource, centres

[21 Apr 2008]

Corus hammers out £26m IT deal with Capgemini

News Existing IBM and Fujitsu mainframe services will also transition across from Corus sites to Capgemini's data centres in Bristol and Rotherham. Steel manufacturer Corus has extended its IT outsourcing deal to manage its mainframe computers with...

Tags: capgemini, corus

[17 Apr 2008]

Bank admits rising leccy bills on 'green' data centre

News John Killey, head of realty services for Citi, told an audience of IT and financial specialists at the Finexpo Green City event in London last week, that, although the organisation has seen energy consumption remain flat or even fall in some areas...

Tags: green it, bank, data centres

[14 Apr 2008]

Google defends privacy policy against EU report

News Google web services generate mountains of more or less anonymous user data that the company stores securely in the massive computer data centres it operates. Google has defended its policy of retaining data on web users for up to 18 months as...

Tags: cookies, eu, search, google

[08 Apr 2008]

Green carrots needed for IT chiefs

News The other major barrier to data centres becoming more environmentally friendly is poor management according to Szubert. He said: "If data centres don't manage their physical infrastructure very well then they can't do all the good things that could...

Tags: green, carbon, quocirca, data centres

[19 Mar 2008]

Barclays <strong>data</strong> <strong>centres</strong> get green with HP

Barclays data centres get green with HP

News Heyworth said all Barclays' data centres will use the cooling technology in the future. Barclays is using cutting-edge cooling technology in its new Gloucester data centre to help reduce the bank's energy bill and carbon footprint.

Tags: cooling, environment, datacentre, energy

[13 Mar 2008]

AstraZeneca signs $95m outsourcing deal

News Cognizant will provide the services from its operations centres across North America, Europe and India. Pharmaceutical giant AstraZeneca has struck a $95m outsourcing deal to streamline its data management.

Tags: outsourcing, cognizant, astrazeneca, north

[10 Mar 2008]

Poor CRM failing customers

News Brits are the most likely to criticise customer service with 40 per cent of respondents rating the service provided by call centres as ineffective. A is for AbroadB is for BladesC is for Carbon footprintD is for Data centresE is for Energy sourcesF...

Tags: customer service, crm, gartner, oracle

[07 Mar 2008]

Power shortages squeeze London's data centres

News Power supply issues and soaring lease costs in London are being blamed for forcing companies to look outside the M25 when building new data centres. Accenture claims the lack of growth in new data centres, compared to demand in London means the...

Tags: data centres, energy, london, man

[27 Feb 2008]

Taylor Wimpey signs £30m LogicaCMG outsourcing deal

News LogicaCMG won the contract on the back of its work for George Wimpey over the last six years doing service desk, data centres, desktop services and remote infrastructure management. The UK's largest house builder Taylor Wimpey has outsourced the...

Tags: outsourcing, taylor wimpey, logicacmg, contract

[25 Feb 2008]

Unilever in $675m HP outsourcing deal

News HP will also manage Unilever's IT systems including its corporate data centres, directory services, disaster recovery and intranet hosting. Food and household goods giant Unilever has signed a $675m outsourced IT services deal with HP for the next...

Tags: savings, deal, outsourcing, hp

[13 Feb 2008]

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