employee self service in news
Bradford & Bingley gets Oracle HR system
News A spokesman for Bradford & Bingley said: "The implementation of the Oracle Employee and Manager Self Service modules has provided the business with the ability to undertake online HR transactions at its convenience. [20 May 2008]
Poor CRM failing customers
News Other tips included personalising products and experiences and changing employee attitudes to address customer issues more effectively. Call centre managers say better information and staff training are the best ways to improve customer service but... [07 Mar 2008]
ID cards plan: Airport union wants answers
News If the cards are necessary for continued employment at BAA they also need to make sure that the costs do not fall on the employee. S is for Self-destruct I is for Identity and Passport Service A spokesman for the Identity and Passport Service said... [20 Feb 2008]
British Airways sets up tech innovation unit
News The Employee Self Service BA staff intranet is also trialling social networking between employees on travel tips, which Coby said could eventually be extended externally to customers if successful. Another initiative that has already come out of... [30 Nov 2007]
BA to roll out email to workers' mobiles
News According to BA manager for employee self-service (ESS), Allen Huish, the email system provided by CommuniGate Systems is part of an initiative that includes replacing a paper-based, pigeonhole system used to notify field workers of changes, with... [31 Oct 2007]
BA takes cautious approach to "much-hyped" SOA
News Speaking at BA's annual 'IT Fair' at the airline's Waterside headquarters near Heathrow this week, CIO Paul Coby said the company is using SOA around parts of its Employee Self Service staff portal. British Airways (BA) is taking its first steps... [19 Oct 2006]
BP pioneers 'DIY IT' scheme for employees
News BP provides the employee with the current and licensed versions of Microsoft Windows and Microsoft Office, and still provides IT support for corporate applications but the rest is then down to the employee. [11 Oct 2006]
SOA adoption eats up 40 per cent of IT resources
News SOA 'light': This approach is based on open source programs and industry standards and is best suited to small companies, lightweight integration and simple web services such as employee self-service. [14 Jul 2006]
BA launches IT recruitment drive
News BA's Newcastle IT Centre of Excellence opened in 1991 and now handles the design, development and support for some of the airline's key systems, including ba.com, the Employee Self-Service (ESS) staff intranet and flight operations planning. [07 Jun 2006]
Building society in-sources HR using SAP and partners
News The HR database and payroll functions are due to be in-sourced by July, with employee and management self-service online by the end of the year. Britannia Building Society is moving its HR and payroll systems back in-house, using software from SAP. [19 May 2006]
Newham shows off first fruits of Microsoft deal
News The council is also working on a number of other projects including employee self-service and e-forms, as well as electronic monitoring systems in the home. Newham also plans to use technologies such as Microsoft BizTalk Server to connect up... [31 Mar 2005]
BA to cut staff costs by £300m
News IT has been a key plank of the £450m company-wide savings already made as part of BA's Future Size and Shape programme, with initiatives such as employee self-service and customer-enabled BA, and the BA spokesman said greater use of technology... [28 Jan 2004]
US execs go security spending crazy
News More than a quarter of the incidents resulted in employee or customer records being compromised or lost. Although companies have repeatedly said self-regulation - not legislation - would lead to better security, the survey seems to argue that... [30 Sep 2003]
Massive tech investment at heart of BA recovery plans
News Biometrics, a massive company-wide SAP rollout, e-ticketing, and a new employee portal are among key IT initiatives for cash-strapped airline British Airways. A self-service check-in kiosk with iris scanning was demonstrated at the event, although... [24 Sep 2003]
'Homeless hacker' to face federal hacking charges
News One charge alleges he illegally entered the network of The New York Times, viewed confidential employee records, and created a false administrator account. Self-proclaimed homeless hacker, Adrian Lamo, who won notoriety for his public claims of... [12 Sep 2003]
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