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News Mark Foulsham, head of IT at insurance company eSure, added: "We have already reduced contractors by 80 per cent over the last 18 months. Mark Foulsham, head of IT, eSure This is backed up by the latest poll of silicon.com's CIO Jury panel of IT...
[28 Mar 2008]
News Web and phone insurer eSure is creating a single "information hub" to improve the management and quality of customer data and reduce duplication. The technology is a plug-and-play architectural component that sits on top of eSure's various...
[26 Mar 2008]
News Mark Foulsham, head of IT, eSure Local police forces do not have the resources or expertise to deal with growing cyber crime and online fraud threats facing businesses today. That's the unanimous verdict of UK tech chiefs on silicon.com's CIO Jury...
[18 Mar 2008]
News Mark Foulsham, head of IT for eSure, said: "Our budget will remain fairly flat next year but we're aiming to do more with it. Mark Foulsham, head of IT, eSure The downward pressure on operational IT costs will continue in 2008 but those savings...
[17 Dec 2007]
News Mark Foulsham, head of IT for eSure, said: "Given that the breach was a failure to adhere to policy and process, the issue is one of policing and enforcement rather than more regulations. Mark Foulsham, head of IT, eSure
[23 Nov 2007]
News This week we hear from Mark Foulsham, CIO for online insurer eSure. Ever wondered what CIOs are reading on silicon.com? Our CIO Essentials feature puts you in the picture. Each week a leading IT chief picks his or her top stories from the past...
[16 Oct 2007]
News Mark Foulsham, head of IT, eSure Software as a service (SaaS) remains a low priority for businesses despite the hype and the potential for more variable licensing costs. SaaS is again in the headlines this week with an SAP on-demand software launch...
[18 Sep 2007]
News Mark Foulsham, head of IT at online insurance company eSure, said: "We have a strict policy regarding laptops. Mark Foulsham, head of IT, eSure An exclusive investigation by silicon.com earlier this month revealed a sharp rise in the number of...
[15 May 2007]
News Mark Foulsham, head of IT at online insurance company eSure, said it is more important CIOs understand the business environment. Mark Foulsham, head of IT, eSure Ten of this week's 12-strong silicon.com CIO Jury IT leaders panel agreed with the...
[08 Mar 2007]
News Mark Foulsham, IT director of eSure, said most people currently use only about 10 per cent of the functionality of existing Microsoft Office applications. Mark Foulsham, IT director, eSure The reaction is in response to the launch this week of...
[22 Feb 2007]
News Powergen brought its offshore call centre work back to Blighty in an attempt to improve customer service and reduce the level of complaints, while online insurance company eSure has said it plans to switch work from its Bangalore and Mumbai call...
[11 Dec 2006]
News Online insurance company eSure revealed plans last week to bring its Indian call centre work back to Manchester, although it says it was always a temporary measure to deal with recruitment shortages in the UK and that India has proved to be an...
[01 Dec 2006]
News Online insurance company eSure will bring its offshore call centre work in India back to the UK from February next year.eSure started using offshore Indian call centres in 2004 and currently has 100 agents with an unnamed third-party provider in...
[27 Nov 2006]
News Mark Foulsham, IT director, eSure Two-thirds of this week's silicon.com CIO Jury of IT users agreed with Nicholas Carr, author of the 2003 Harvard Business Review article 'IT doesn't matter', in his latest claim that organisations should "spend...
[06 Oct 2006]
News Online insurance company eSure already limits the range of mobile devices available for staff and is about to make available corporate USB memory sticks with biometric authentication. Mark Foulsham, IT director at eSure, said: "The difficulty is to...
[02 Oct 2006]
News Mark Foulsham, IT director at insurance company eSure, added: "Many markets have seen competitor differentiation through tailored services to their customers and those adopting web 2.0 principles fit into this category.
[24 Aug 2006]
News Mark Foulsham, IT director at online insurance company eSure, said SOA has moved from the hype of being the 'next big thing' to a reality. He said: "We've been using a SOA framework for over a year and the benefits of the move to web services for...
[14 Jul 2006]
News Mark Foulsham, IT director, eSure IT bosses say their defences are well-prepared to cope with any extra pressure on the corporate network as a result of staff watching World Cup matches online at work.
[07 Jun 2006]
News Mark Foulsham, IT director at eSure, said: "Remote access for the business user is all about simplicity and relevance. Mark Foulsham, IT director, eSure The biggest problem now is finding the downtime to completely disconnect from work, according...
[01 Jun 2006]
News Mark Foulsham, head of IT, eSure UK IT bosses are already taking measures to ban employees from downloading Google's Desktop search software on PCs and laptops because of the security risk to corporate data.
[02 Mar 2006]
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