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Heathrow T5: The end in sight for first day blues?

News Around 87 per cent of flights (both arrivals and departures) are due to run today, with a similar proportion operating tomorrow. So far 299 flights have been cancelled due to the problems which first emerged on Thursday when a number of issues...

Tags: systems, baa, ba, airport

[31 Mar 2008]

BA CEO: Heathrow T5 chaos 'not our finest hour'

News British Airways (BA) confirmed 80 per cent of scheduled flights will be running from T5 today, including all long-haul destinations. Passengers for flights scheduled for today are now able to check in baggage despite this being suspended on...

Tags: luggage, airport, baa, heathrow

[28 Mar 2008]

Heathrow Terminal 5 suffers first day baggage chaos

News British Airways (BA) - the sole airline using T5 - had to cancel 33 flights (departing and arriving) before 14:00(GMT) due to the baggage system problems, although the majority of delayed passengers were moved onto later flights.

Tags: airport, heathrow

[27 Mar 2008]

Why did tech ground Heathrow baggage?

News Airport group BAA has still not been able to pinpoint the exact software glitch that left 6,000 British Airways (BA) long-haul passengers unable to take hold luggage on flights. BAA would like to sincerely apologise to these British Airways...

Tags: travel, british, terminal, photos

[21 Feb 2008]

Biometrics open up Heathrow Terminal One

News British Airways, BMI and Aer Lingus all offer domestic flights from Terminal One. Travellers waiting to board UK-bound flights will now be able to access the larger international departure lounge at Terminal One providing they are willing to...

Tags: biometrics, airport, heathrow, international

[08 Feb 2008]

BA to roll out email to workers' mobiles

News But Huish pointed out that the service came into its own in August when airlines were told by security services to be careful of passengers carrying vessels of liquid, which caused major disruptions to flights.

Tags: ba, mobile, email, communicate

[31 Oct 2007]

Chip and PIN takes off with BA

News Richard Cushing, retail business manager of in-flight services at BA, said the airline has already seen the level of credit card fraud on flights reduced substantially since the introduction of chip and PIN.

Tags: british airways, chip and pin, ba

[05 Feb 2007]

British Airways moves towards online check-in

News British Airways (BA) is to scrap traditional check-in desks for passengers on UK domestic flights from the end of next month as part of its continued investment in automated check-in systems. From April 25, the only way for passengers on internal...

Tags: british airways

[21 Mar 2006]

BA to launch first direct Bangalore flights

News British Airways (BA) will start the first direct flights from the UK to Bangalore this weekend to cater for demand from business travellers involved in India's high-tech industry. The direct flights from London Heathrow to Bangalore begin on Sunday...

Tags: bangalore, british airways

[26 Oct 2005]

Airlines cool on RFID tags

Airlines cool on RFID tags

News But Coby was quick to reassure those who might be worried about the possiblity of some inconsiderate loud-mouthed mobile users invading their long-haul flights. Paul Coby, CIO at British Airways and chairman of the SITA group, said the issue of...

[24 Mar 2005]

More In-flight broadband to come

News The in-flight Internet service will initially be introduced for flights in the Singapore-London corridor, starting sometime in the first quarter, the airline said. The service will be extended to other flights later.

[06 Dec 2004]

BA ups IT investment to £85m

BA ups IT investment to £85m

News Work is also progressing on the new Terminal Five at Heathrow, where BA will switch all its Heathrow flights to from 2008. British Airways has reaffirmed its commitment to increasing investment in IT despite continuing pressure to cut costs across...

[08 Sep 2004]

Airline IT spending nosedives and outsourcing increases

Airline IT spending nosedives and outsourcing increases

News One area of technology set to become standard on flights is SMS and web surfing. But Paul Coby, CIO of British Airways and chairman of SITA Group, maintained IT is still strategic to the future of the airline industry.

[05 Jul 2004]

BT free <strong>flights</strong> giveaway to boost broadband take-off

BT free flights giveaway to boost broadband take-off

News For a start, the flights aren't completely free, as customers will have to pay airport tax and any travel insurance in order to get to Amsterdam, Barcelona, Brussels, Nice, Paris, Prague, Atlanta, Boston, New York, Philadelphia or Washington.

[12 May 2004]

Virus update: Sasser grounds BA as hype takes hold

Virus update: Sasser grounds BA as hype takes hold

News The outage meant delays to 21 British Airways flights and disruption for thousands of travellers. The Sasser worm continues to cause problems for computer users worldwide and has claimed more big names - such as British Airways and investment bank...

Tags: virus, worm, sasser

[05 May 2004]

BA to ditch Opodo at cost of £40m?

BA to ditch Opodo at cost of £40m?

News BA CIO Paul Coby also told silicon.com at the end of last year that investment in an overhaul of ba.com and flight-selection functionality had resulted in an increase in short-haul flights being booked directly through the airline's own website...

[29 Mar 2004]

Singapore Airlines latest to let Boeing Wi-Fi fly

News The Asian airline announced on Tuesday that it has signed a letter of intent with Boeing's wireless technology unit to give passengers access to a broadband connection on some of its long-haul flights next year.

[12 Nov 2003]

BA investigating IT check-in failure

BA investigating IT check-in failure

News Although the problem was fixed quickly it led to check-in delays and 11 flights to European destinations were cancelled, with Heathrow's terminal one the worst affected location. A BA spokesman told silicon.com: "The actual problem was fixed fairly...

Tags: british airways, check-in, check-in failure, ba

[08 Sep 2003]

In-flight internet deal brings Boeing closer to global coverage

In-flight internet deal brings Boeing closer to global coverage

News Boeing has tested the scheme since January and has been running the Connexion product on Lufthansa and British Airways' transatlantic and European flights for three months. Airplane manufacturer Boeing has taken another step closer to in-flight...

[02 Sep 2003]

In-flight Wi-Fi system safe and raring to go, Boeing claims

News The market for wireless LANs that can be used on flights appears to be set to take off and is a natural extension of Wi-Fi offerings in terminals and other public places. Carriers such as British Airways and Germany's Lufthansa have been trialling...

[01 Aug 2003]

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