global and business process management in news
Four types of tech in demand during a downturn
News It said a recent survey of organisations in Australia indicated 90 per cent have or are in the process of introducing sustainability initiatives within their ICT infrastructure. Other areas that could do well include CRM... [28 Oct 2008]
$505m deal sees TCS swallow Citi's BPO
News According to TCS COO, N Chandrasekaran, the deal will allow the company to expand its offerings to large financial services companies and allow the outsourcer to create banking processing platforms by integrating its... [09 Oct 2008]
Lenovo and Microsoft serve up SME tech bonanza
News The set up process for the new OSes is wizard-based, which Microsoft claims will allow fairly inexperienced users to get the software up and running in around 30 minutes. Lenovo has launched its... [16 Sep 2008]
Global BPO market to hit $450bn by 2012
News The report predicts services such as customer management services, payments and other industry-specific financial sector services, and recruitment process outsourcing... [16 Jun 2008]
EDS customers advised to look for price cuts
News Barry Matthews, of Alsbridge Consultancy, is in the process of helping to set up a deal involving EDS and has previously been involved in setting up deals with a number of clients who outsource services... [21 May 2008]
Barclays banks on offshore
News Barclays is increasingly confident in its use of business process outsourcing (BPO) which it says has improved time to market and is now looking to increase the complexity of the... [15 May 2008]
Inflation-busting tech budgets predicted
News Meanwhile the increasing popularity of ITIL is likely to fuel spending on business process management apps. The median growth rate for IT spending is predicted to be 4.9 per cent with... [10 Mar 2008]
Outsourcing growth expected in 2008
News Analyst house Gartner forecasts healthy growth rates worldwide in the IT outsourcing (ITO) and business process outsourcing (BPO) markets. Kurt Potter, research director at Gartner, said... [10 Jan 2008]
Unilever CIO: Gender balance challenges in IT
News Hopefully there is a new breed of HR team that pushes the business rather than just pushing through process," he added. The company operates five management tiers and... [15 Oct 2007]
Data centres fuelling climate change?
News Metadata management - the process of handling data in a way that makes issues such as integrating customer and product information easier, thus helping techniques such as... [12 Oct 2007]
SOA? Get the business involved, say IT chiefs
News Vanco is using SeeBeyond's SOA-based Sun Java Integration Suite to buff up the company's business process management - including a problem management system allowing... [23 Mar 2007]
Offshore cost-advantage to last for 20 years
News India and China will retain their low-cost labour advantage and dominate the offshore IT and business process outsourcing services market for another 20... [19 Mar 2007]
Deutsche Bank: Why we use India and Russia
News Most Indian firms are very process-focused and, if something can be 'template-ised', then that's very good. Ian Marriot, research VP at Gartner, told silicon.com the global perception of... [15 Mar 2007]
European IT companies miss out on bank deals
News The analyst house said this will involve "fundamental shifts" in the way payments are processed and is driving business process management and... [10 Nov 2006]
Reuters charges on with IT cost-cutting drive
News Lister said Reuters' global infrastructure is still run largely on a local office basis and that the next step will be to apply the same cost-cutting and consolidation... [13 Oct 2006]
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