global and business process in news
Betfair spins into financial trading
News Phillips added: "Latency [the amount of time taken to process an order and get the acknowledgement back to the customer] is really a key thing… And certainly within the FS space, latency... [10 Nov 2008]
Four types of tech in demand during a downturn
News It said a recent survey of organisations in Australia indicated 90 per cent have or are in the process of introducing sustainability initiatives within their ICT infrastructure. Other areas that could do well include CRM... [28 Oct 2008]
$505m deal sees TCS swallow Citi's BPO
News According to TCS COO, N Chandrasekaran, the deal will allow the company to expand its offerings to large financial services companies and allow the outsourcer to create banking processing platforms by integrating its... [09 Oct 2008]
UK firms top the pile in Galileo shortlist
News The procurement process should lead to the creation of Europe's answer to America's Global Positioning System constellation of satellites. Stuart Martin, Logica's director of space and... [23 Sep 2008]
Lenovo and Microsoft serve up SME tech bonanza
News The set up process for the new OSes is wizard-based, which Microsoft claims will allow fairly inexperienced users to get the software up and running in around 30 minutes. Lenovo has launched its... [16 Sep 2008]
Indian outsourcers haemorrhaging staff
News Attrition rates in the country's business process outsourcing (BPO) industry are about eight per cent higher than the national average, according to a report by global consulting firm... [05 Sep 2008]
Travelex deal opens GlobalPay to Coda
News The savings for customers in terms of time and process should be huge. Beattie said: "Up to now, Coda customers have been able to process foreign payments from invoices through their own... [05 Aug 2008]
Aviva strikes $1bn BPO deal
News The world's fifth largest insurance group, owner of Norwich Union, struck an eight-year deal with Indian outsourcer WNS Global Services to run its business process outsourcing... [11 Jul 2008]
Global BPO market to hit $450bn by 2012
News The business process outsourcing (BPO) market is forecast to hit $450bn by 2012. The report predicts services such as customer management services, payments and other industry-specific... [16 Jun 2008]
EDS customers advised to look for price cuts
News Barry Matthews, of Alsbridge Consultancy, is in the process of helping to set up a deal involving EDS and has previously been involved in setting up deals with a number of clients who outsource services... [21 May 2008]
Barclays banks on offshore
News Barclays is increasingly confident in its use of business process outsourcing (BPO) which it says has improved time to market and is now looking to increase the complexity of the... [15 May 2008]
HP seals $13.9bn deal for EDS
News The deal will strengthen HP's services business across the gamut of IT and business process outsourcing sectors, serving a wide range of public and... [13 May 2008]
Outsourcing: Not just about cutting costs?
News He said that large companies dealing with about 40 different providers were approaching Accenture to consolidate these deals with fewer suppliers, a process called 'bundling'. Instead the key is to treat outsourcers as... [12 May 2008]
Met Office forecasts blue skies for green IT
News The processors within the NEC supercomputer work in parallel, allowing it to simultaneously link and process climate data from 4km parcels of the UK, giving it the ability to forecast weather at a county... [09 May 2008]
India edgy about outsourcing newbies?
News He said: "This is particularly beneficial for BPO [business process outsourcing] companies and the small and medium segment, who have been greatly impacted by the rupee... [06 May 2008]
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