global business process management in news
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Four types of tech in demand during a downturn
News It said a recent survey of organisations in Australia indicated 90 per cent have or are in the process of introducing sustainability initiatives within their ICT infrastructure. Other areas that could do well include CRM... [28 Oct 2008]
$505m deal sees TCS swallow Citi's BPO
News According to TCS COO, N Chandrasekaran, the deal will allow the company to expand its offerings to large financial services companies and allow the outsourcer to create banking processing platforms by integrating its products and... [09 Oct 2008]
Lenovo and Microsoft serve up SME tech bonanza
News The set up process for the new OSes is wizard-based, which Microsoft claims will allow fairly inexperienced users to get the software up and running in around 30 minutes. Lenovo has launched its ThinkServer range,... [16 Sep 2008]
Global BPO market to hit $450bn by 2012
News The business process outsourcing (BPO) market is forecast to hit $450bn by 2012. The report predicts services such as customer management services, payments and other industry-specific... [16 Jun 2008]
EDS customers advised to look for price cuts
News Barry Matthews, of Alsbridge Consultancy, is in the process of helping to set up a deal involving EDS and has previously been involved in setting up deals with a number of clients who outsource services to EDS. [21 May 2008]
Barclays banks on offshore
News Barclays is increasingly confident in its use of business process outsourcing (BPO) which it says has improved time to market and is now looking to increase the complexity of the services it offshores. [15 May 2008]
Inflation-busting tech budgets predicted
News Meanwhile the increasing popularity of ITIL is likely to fuel spending on business process management apps. Gartner recently recommended that companies start cutting tech costs in order... [10 Mar 2008]
Outsourcing growth expected in 2008
News Analyst house Gartner forecasts healthy growth rates worldwide in the IT outsourcing (ITO) and business process outsourcing (BPO) markets. Kurt Potter, research director at Gartner, said in a statement:... [10 Jan 2008]
Top 10 retail IT stories of the year
News The business relies on being able to process a phenomenal amount of transactions every second and has worked out a way to achieve 100,000 transactions per second. Vetting IT hardware's green credentials... [19 Dec 2007]
Unilever CIO: Gender balance challenges in IT
News Hopefully there is a new breed of HR team that pushes the business rather than just pushing through process," he added. The company operates five management tiers and Cameron said his... [15 Oct 2007]
Data centres fuelling climate change?
News Number two on the list is unified communications, followed by business process modelling in third. Metadata management - the process of handling data in a way that makes... [12 Oct 2007]
Huawei's $1bn R&D pot 'matches Western rivals'
News He is at pains to emphasise the core value the company's newly forged corporate identity is based on, combining Western business process with eastern 'wisdom'. He said: "These services have helped us... [06 Sep 2007]
SOA? Get the business involved, say IT chiefs
News Vanco is using SeeBeyond's SOA-based Sun Java Integration Suite to buff up the company's business process management - including a problem management system allowing... [23 Mar 2007]
Offshore cost-advantage to last for 20 years
News India and China will retain their low-cost labour advantage and dominate the offshore IT and business process outsourcing services market for another 20 years. The annual Global Services... [19 Mar 2007]
Deutsche Bank: Why we use India and Russia
News Most Indian firms are very process-focused and, if something can be 'template-ised', then that's very good. Ian Marriot, research VP at Gartner, told silicon.com the global perception of Russia as a... [15 Mar 2007]
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