Remote support tools (Dameware, pcAnywhere) Remote access solutions (VPN, Checkpoint, Securemote) Strong Customer Focus Strong Communication skills, ...
Typical activities will include; - Attend customer sites to install and commission hardware and software, Document customer requirements ...
My Manchester based client is looking for someone to join their Help Desk team on a part-time interim basis. Customer facing Help Desk support ...
They need an experienced Help Desk administrator that can handle password resets and set up email accounts. My client is an educational institution ...
Main duties include: - Log all IT requests and incidents on the global help desk, answer all requests regarding IT service problems (hardware / ...