hsbc in india in news
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India - the inside track on outsourcing
News A host of household names - Aviva, HSBC and Tesco among them - have set up their own operations in India and many more have outsourced parts of their IT support or even offshored whole... [05 Mar 2007]
RE:Viewing 2006: The year in financial services
News In June HSBC suffered a high-profile security breach at its offshore data processing unit in Bangalore which led to £233,000 being stolen from the accounts of a small number of UK... [19 Dec 2006]
Re:Viewing 2006: The year in outsourcing
News HSBC, for example, is opening a new 2,000 seat facility in Kolkata and a software development centre in Hyderabad. 2006 in the outsourcing world was once again about... [11 Dec 2006]
Rising wages forcing companies to look beyond India
News But that contrasts with high street bank HSBC, which is ramping up its offshore presence in India with a new centre in Kolkata for 2,000 staff and a software development... [01 Dec 2006]
HSBC ramps up Indian outsourcing presence
News HSBC is expanding its offshore outsourcing operations in India with a new BPO facility in Kolkata (formerly known as Calcutta) and a software development centre... [24 Nov 2006]
Indian call centre security breaches exposed
News Mehta said in the case of recent high-profile incidents of Indian call centre security breaches - such as HSBC - the criminals were identified and arrested within three weeks and are now awaiting trial. [05 Oct 2006]
Arrest made over HSBC Indian call centre theft
News An Indian call centre worker at HSBC's Bangalore offshore operation has been arrested on hacking charges relating to theft of £233,000 from the accounts of some of the bank's UK customers. The 24-year-old Nadeem Kashmiri... [29 Jun 2006]
HSBC customers hit by Bangalore breach
News Fears of the security of offshore business process outsourcing (BPO) operations will be heightened by reports in India claiming the HSBC employee also used false records to obtain the... [27 Jun 2006]
CIOs still excluded from the boardroom
News Yet that remains a very low number and in Europe the figure is only seven per cent with examples in the UK including HSBC, Marks & Spencer and Vodafone. That contrasts sharply with... [19 Oct 2005]
Mumbai floods - disaster recovery plans tested
News The CitiBank, ICICI, HSBC and the Reserve Bank of India are all reported to have experienced problems with ATM networks. The company failed to respond to requests for comment on how its backend systems... [01 Aug 2005]
Time crisis: Ex-employee sets up support site
News The move comes just days after the company collapsed after defaulting on loans from HSBC. Customers of Granville can still get support from the Granville technical support group, which is based in... [01 Aug 2005]
HSBC and Lloyds TSB head offshore to Calcutta
News Both HSBC and Lloyds TSB have gone public about their plans to offshore thousands of jobs to cheaper overseas locations such as India. HSBC and Lloyds TSB are set to open offshore... [27 Apr 2005]
HSBC to double offshore operations as part of $1bn cost cuts
News HSBC currently has around 13,000 staff already in countries such as China, India and the Philippines. HSBC has warned it intends to double the size of its offshore... [17 Mar 2005]
Voice recognition to replace costly call centres
News Martyn Hart, chairman of the NOA, said HSBC had declared its intention in a recent presentation to NOA members to try and move more services onto voice recognition. What we'd like to do is build a bridge... [06 Jan 2005]
HSBC ships more work overseas as part of 3,500 jobs "cull"
News Call centre work will be moved to India and Malaysia with 500 jobs moving to HSBC's operations there. Hundreds of IT and call centre positions will be lost in the UK as part of 3,500 job... [18 Jun 2004]
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