implementation experience in news
Google Android facing a fragmented future?
News Javier Gonzalez, the chief executive of Aquamobile, told ZDNet.co.uk that Android was "more attractive" than LiMo because it will allow his company to "get closer to the hardware features and get a good user experience". [13 Jun 2008]
Marks sparks IT revamp with multimillion deal
News According to M&S IT director Darrell Stein, the upgrade will provide better and faster service at the till point, improving the overall shopping experience for the retailer's customers. Marks & Spencer has awarded IBM a... [14 Aug 2007]
Infor engineers £500k contract with Hayley Group
News Jen Newton, IT manager at Hayley Group, explained it had outgrown its existing "old and outdated" system and was looking for an IT system that would improve the ordering experience for its customers and support continued... [10 Aug 2007]
NHS IT risks failure, warn angry angels
News She said in a statement: "We know from experience that if front-line staff are not involved in change, it fails.silicon.com Public Sector The £12.4bn NHS IT upgrade could end in failure if nurses are not better informed... [24 Aug 2006]
Eurocrats sent to work in small businesses
News Under the 'Enterprise Experience' programme, administrators from the European Commission's directorate general for enterprise and industry will be sent to work for one week in a small or medium-sized business (SME), with... [18 Jul 2006]
Microsoft's Vista search plans get the nod
News The Justice Department had said it received a separate complaint over Vista, related to the ability of computer makers to customise the "first boot" experience within Vista but said it has closed its investigation into... [15 May 2006]
Dorma bedding in Lawson ERP software
News He said Lawson's experience in the fashion industry - where nowadays lines in high street stores can famously be changed within weeks because of modern IT systems connecting operations around the world - was an important... [11 May 2006]
Public sector must wake up to CRM
News As such, many are drawing on the experience of the private sector in embracing the benefits of CRM software and services to streamline and co-ordinate contact centre operations. The public sector is waking up to the fact... [24 Mar 2006]
Taxman to invest £340m expanding e-services
News Carter said in his report: "Achieving this, however, will require online services to be properly designed around the needs of taxpayers and their agents, and sufficiently reliable and robust to provide good customer... [23 Mar 2006]
'Academy' builds business case for Linux in gov't
News The whole reason for doing this was as a learning experience. Other OSA initiatives include a National Open Development Environment to allow collaboration between authorities on software development, and a project... [02 Mar 2006]
BT leading the way for identity management
News We've experienced the pain for them," he said of BT's ability to use its own experience as both testimony and model for implementation. BT intends to lead the way in implementing consumer identity and... [18 Nov 2005]
Public sector plays catch-up on CRM
News If you see it as a customer experience or application - a call centre for example - you could argue that some good things have happened. Local authorities are under pressure from two different directions - facing demands... [29 Sep 2005]
Tax credit IT under fresh attack
News But the Ombudsman said while this produces a streamlined service, the customer experience suggests that it is not meeting the needs of many families on low incomes. The government is facing renewed criticism of the... [22 Jun 2005]
ID Cards on Trial: Public loses faith over rising costs
News The government knows from international experience that public support for ID cards falls drastically as people discover more about them, which is why they have been so eager to steamroller the legislation through... [14 Jun 2005]
Microsoft puts tabs on IE 7
News The tabbed browsing experience in the upcoming IE 7 beta is pretty basic," he said. Is it confusing if IE has tabs but other core parts of the Windows experience, like Windows Media Player or the shell,... [18 May 2005]
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