integration and self service in news
RSS integration and self service in news
Sort by: Relevance | Date
Four types of tech in demand during a downturn
News Other areas that could potentially do well in a downturn are transactions via mobile phones, electronic billing services and self-service systems such as branchless banking, according to... [28 Oct 2008]
Staff deserting UK call centres
News Businesses should be working to move low-value interactions onto web and phone self-service channels, and to use the savings created to pay higher salaries to their... [19 Nov 2007]
Teradata and SAS going steady
News Teradata has its datawarehousing focus while NCR - for a while in the 1990s itself a unit of AT&T - is known for self-service, and, for instance, it is a major player in banking ATMs.... [09 Oct 2007]
SOA adoption eats up 40 per cent of IT resources
News SOA 'light': This approach is based on open source programs and industry standards and is best suited to small companies, lightweight integration and simple web services... [14 Jul 2006]
Oracle 'same old' strategy for post-Siebel CRM
News Oracle claims it is "the market leader in CRM, with five million live end-users and 150 million registered self-service users". Oracle has unveiled its strategy to deal with the... [15 Jun 2006]
BA launches IT recruitment drive
News BA's Newcastle IT Centre of Excellence opened in 1991 and now handles the design, development and support for some of the airline's key systems, including ba.com, the Employee... [07 Jun 2006]
Microsoft keen to think small
News The company also previewed the next release of its commerce server software, due early in 2006, promising tighter integration with its BizTalk Server and Visual Studio .Net products, revamped user... [18 May 2004]
Web services finding fans in the UK
News The research found encouraging partner or customer self-service as the main reason for using web services, cited by 28 per cent of users. Other answers included: use of service-oriented... [19 Jan 2004]
CSC flying with $1.5bn SAS airline IT deal
News It will also provide IT services for SAS' booking and ticket reservation systems, ticket-free travel technologies, self-service check-in, flight maintenance and cargo... [12 Jan 2004]
E-CRM provider boosts service with CTI investment
News Avaya's Interactive Voice Response (IVR) technology will enable Dataforce to give its corporate customers assistance that is a mix of self-service and agent-attended services. This round... [16 Feb 2001]
Keep updated for stories matching integration and self service in news via RSS
