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5 years ago...Oftel holds mobile performance test
News Robin Bosworth, director at telecoms consultancy Schema, said: "This is something that is needed, but it really should be compiled from the information each of the networks has rather than from Oftel's... [03 Feb 2004]
E-Christmas presents may fail delivery test
News However, Ivinson admitted that e-tailers had learnt from last year's mistakes and were making a concerted effort to improve. Simon Moores, director of the Research Group, admitted that while the big... [18 Dec 2000]
Dot-coms fail service test as retailers fight back
News Robin Tye, UK ebusiness partner at PwC, said dot-coms still consider customer fulfilment the least important factor of their immediate success, showing they had not learnt from the recent fall out of dot-com start-ups. [01 Sep 2000]
BT and Vodafone confused on mobile phone scare
News Last week BT called the email warning "absolute rubbish", but Silicon.com has since learnt that customer support staff at BT and Vodafone have told users they should be careful if they receive such a call. [22 Dec 1998]
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