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News Meanwhile the increasing popularity of ITIL is likely to fuel spending on business process management apps. Tech spending in the UK is likely to increase at a quicker rate than inflation over the next twelve months - despite an uncertain economic...
[10 Mar 2008]
News Two-thirds (66 per cent) of companies around the globe are using IT infrastructure library (Itil) - the IT service delivery framework - to help manage their IT infrastructure. And in terms of performance, Itil scored an average of three out of five...
[03 Mar 2008]
News Campbell, who was voted one of the UK's top 50 CIOs this year, told silicon.com: "I turned it into a professional IT organisation, raised the performance bar and introduced good standards such as Itil, Prince2 and Cobit.
[07 Dec 2007]
News The five-year deal - worth 335m Norwegian Krone (£30m) - will see BT operating as the prime contractor and delivering a standardised global Itil-based platform, the global service desk for Aibel end users, as well as a global IP converged network...
[15 Nov 2007]
News Steria's service will comply with the Itil government standard for best practice delivery of quality IT services. The Ministry of Defence (MoD) has awarded European IT services company Steria a £17m contract to run its Land Systems Reference Centre...
[01 Nov 2007]
News The survey authors suggest complying with regulations such as Itil, Basel II and MiFID may well have caused these homegrown systems to have become over-complex. UK financial services organisations are being hit by downtime because of a reliance on...
[23 Oct 2007]
News Find out all about chip and PIN, Itil, wi-fi and more in our Cheat Sheets. Rocketing IT-related electricity costs are causing concern among businesses as they eat an increasing proportion of facilities and tech budgets.
[15 Aug 2007]
News The hotelier is now integrating its LANdesk desktop management system with an ITIL compliant offering from service management specialist Touchpaper, which allows system incidents to be monitored centrally and work apportioned from a central hub.
[09 Aug 2007]
News Kennedy said that the quality bar of Migration Solutions' work meant he was able to set up ongoing service management processes that complied with ITIL guidelines once the move was completed. Consumer insurance company Paymentshield has completed a...
[09 Aug 2007]
News Find out all about Chip and PIN, Itil, wi-fi and more in our Cheat Sheets. The recent OpenOffice worm may be a sign that malware writers are starting to target the increasingly popular open source software, industry experts say.
[14 Jun 2007]
News Find out all about Chip and PIN, Itil, wi-fi and more in our Cheat Sheets. UHF spectrum should be allocated to WiMax once Europe's analogue television signals are phased out, the European commissioner for information society and media has proposed.
[14 Jun 2007]
News He also suggested the launch of Itil 3 will prompt companies to make IT a more strategic part of their business but acknowledged many companies may not be particularly aware of it. More than half of UK medium-sized businesses believe IT fails to...
[07 Jun 2007]
News The firm wants staff to be able to access core systems at any time, anywhere in the world, which Computacenter's Itil approved service will make possible. International law firm Eversheds has signed a £27m managed services deal which will see it...
[05 Jun 2007]
News The report also said the use of Prince2 project management and IT infrastructure library (Itil) tools are helping departments and local authorities manage programmes and follow IT best practice. New types of electronic procurement and increased use...
[25 Jan 2007]
News Examples of best practice amongst leading edge adopters include IT infrastructure library (Itil), service desks, asset and configuration management tools, IT portfolio management tools and business service management performance monitoring...
[10 Aug 2006]
News The ISO standard put a stake in the ground and there is the Itil [IT Infrastructure Library] guide," he said. Changes made last week to Microsoft's Windows Genuine Advantage (WGA) licence management program have caused mixed feelings among users...
[05 Jul 2006]
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